Phoenix Senior AdvisorThema Health Services is a Medicare-certified home health agency based at 1725 East Osborn Road Suite 1 in Phoenix, AZ 85016. Medicare first certified it in 1996, 30 years ago. Medicare rates its quality of patient care at 2.5 out of 5 stars, below the Arizona average of 3.5. It trails the Arizona average on 7 of the measures Medicare publishes and beats it on none.
What is Thema Health Services's Medicare record?
| Agency | Thema Health Services |
|---|---|
| Address | 1725 East Osborn Road Suite 1, Phoenix, AZ 85016 |
| Phone | (602) 889-4400 |
| Medicare provider number (CCN) | 037202 |
| Ownership | Proprietary |
| Medicare-certified since | 11/15/1996 |
How does Thema Health Services score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Thema Health Services. It is better than the Arizona average on 0 and worse on 7.
| Measure | Thema Health Services | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Started care on time | 98.2% | 97.2% | 96.6% | About the same |
| Got better at walking or moving around | 84.8% | 86.9% | 88.6% | About the same |
| Got better at getting in and out of bed | 79.6% | 88.6% | 89.8% | Worse |
| Got better at bathing | 81.8% | 89.9% | 90.7% | Worse |
| Breathing improved | 82.9% | 91.2% | 91.5% | Worse |
| Got better at taking medicines correctly | 77.8% | 87.1% | 88.3% | Worse |
| Medication issues addressed on time | 89.2% | 94.8% | 94.4% | Worse |
| Flu shot status checked | 52.1% | 58.4% | 63.3% | Worse |
| Met expected function at discharge | 53.6% | 71.8% | 71.7% | Worse |
| Falls with major injury (lower is better) | 1.4% | 0.9% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.4% | 0.2% | 0.2% | About the same |
Where it trails: met expected function at discharge, got better at taking medicines correctly and got better at getting in and out of bed.
What do patients say about Thema Health Services?
72% of surveyed patients said they would definitely recommend Thema Health Services, based on 261 completed surveys. The Arizona average is 77%.
| Survey question | Thema Health Services | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Team gave care in a professional way | 86% | 88% | 89% | About the same |
| Team communicated well | 82% | 85% | 86% | Worse |
| Team discussed medicines, pain and home safety | 79% | 79% | 82% | About the same |
| Rated the agency 9 or 10 out of 10 | 79% | 84% | 85% | Worse |
| Would definitely recommend the agency | 72% | 77% | 79% | Worse |
Do Thema Health Services's patients end up back in the hospital?
Medicare rates Thema Health Services better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 81.4% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.3% |
| Preventable hospital stays during care | Same As National Rate | 11.3% |
Which home health services does Thema Health Services provide, and which does it not?
Thema Health Services reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Thema Health Services? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Phoenix-area ZIP codes does Thema Health Services serve?
Thema Health Services tells Medicare it serves 142 ZIP codes in Phoenix and Maricopa and Pinal counties, out of 189 in total.
- 85003
- 85004
- 85006
- 85007
- 85008
- 85009
- 85012
- 85013
- 85014
- 85015
- 85016
- 85017
- 85018
- 85019
- 85020
- 85021
- 85022
- 85023
- 85024
- 85027
- 85028
- 85029
- 85031
- 85032
- 85033
- 85034
- 85035
- 85037
- 85040
- 85041
- 85042
- 85043
- 85044
- 85045
- 85048
- 85050
- 85051
- 85053
- 85054
- 85083
- 85085
- 85086
- 85087
- 85118
- 85119
- 85120
- 85121
- 85122
- 85123
- 85128
- 85131
- 85132
- 85138
- 85139
- 85140
- 85142
- 85143
- 85145
- 85147
- 85172
- 85193
- 85194
- 85201
- 85202
- 85203
- 85204
- 85205
- 85206
- 85207
- 85208
- 85209
- 85210
- 85212
- 85213
- 85215
- 85224
- 85225
- 85226
- 85233
- 85234
- 85248
- 85249
- 85250
- 85251
- 85253
- 85254
- 85255
- 85256
- 85257
- 85258
- 85259
- 85260
- 85262
- 85266
- 85268
- 85281
- 85282
- 85283
- 85284
- 85286
- 85295
- 85296
- 85297
- 85298
- 85301
- 85302
- 85303
- 85304
- 85305
- 85306
- 85307
- 85308
- 85310
- 85323
- 85326
- 85331
- 85335
- 85338
- 85339
- 85340
- 85345
- 85351
- 85353
- 85355
- 85363
- 85373
- 85374
- 85375
- 85377
- 85378
- 85379
- 85381
- 85382
- 85383
- 85387
- 85388
- 85392
- 85395
- 85396
- 85623
- 85658
- 85739
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Thema Health Services before starting care?
Ask what 'done' looks like
53.6% of patients reached the level of function Medicare expected by discharge (Arizona average 71.8%). Ask what goals they would set for your situation and what happens if progress stalls.
Ask who sorts out the medication list
77.8% of patients got better at taking their medicines correctly (Arizona average 87.1%). Ask whether a nurse reconciles every prescription at the first visit and who sets up the pill organizer.
Ask about transfer training
79.6% of patients improved at getting in and out of bed (Arizona average 88.6%). Ask whether the therapist will train the family member who does the lifting, not only the patient.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Which other home health agencies serve Phoenix, AZ?
These Medicare-certified agencies are also based in or near Phoenix.
- Palmeira Home Healthcare — 4.5 of 5 stars
- Emblem Home Health Phoenix — 5 of 5 stars
- Nightingale Homecare — 5 of 5 stars
- Summit Home Health LLC — 5 of 5 stars
- Amedisys Home Health Care — 4.5 of 5 stars
- Covenant Home Health — 4.5 of 5 stars
All Medicare-certified home health agencies in Phoenix and Maricopa and Pinal counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Thema Health Services Medicare-certified?
Yes. Thema Health Services is certified by Medicare under provider number 037202 and has been since 1996. Original Medicare pays certified agencies directly for covered home health care.
What is Thema Health Services's Medicare star rating?
2.5 out of 5 for quality of patient care. The Arizona average is 3.5. Its patient survey rating is 3 out of 5.
Does Thema Health Services provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
