Phoenix Senior AdvisorPalmeira Home Healthcare is a Medicare-certified home health agency based at 5343 N 16TH Street Suite 270 in Phoenix, AZ 85016. Medicare first certified it in 2011, 15 years ago. Medicare rates its quality of patient care at 4.5 out of 5 stars, above the Arizona average of 3.5. Its strongest result against the Arizona average is got better at bathing; its weakest is flu shot status checked.
What is Palmeira Home Healthcare's Medicare record?
| Agency | Palmeira Home Healthcare |
|---|---|
| Address | 5343 N 16TH Street Suite 270, Phoenix, AZ 85016 |
| Phone | (480) 456-4400 |
| Medicare provider number (CCN) | 037295 |
| Ownership | Proprietary |
| Medicare-certified since | 04/11/2011 |
How does Palmeira Home Healthcare score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Palmeira Home Healthcare. It is better than the Arizona average on 3 and worse on 2.
| Measure | Palmeira Home Healthcare | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Started care on time | 99.6% | 97.2% | 96.6% | About the same |
| Got better at walking or moving around | 91.7% | 86.9% | 88.6% | Better |
| Got better at getting in and out of bed | 93.2% | 88.6% | 89.8% | Better |
| Got better at bathing | 96.3% | 89.9% | 90.7% | Better |
| Breathing improved | 92.6% | 91.2% | 91.5% | About the same |
| Got better at taking medicines correctly | 88.2% | 87.1% | 88.3% | About the same |
| Medication issues addressed on time | 91.1% | 94.8% | 94.4% | Worse |
| Flu shot status checked | 47.6% | 58.4% | 63.3% | Worse |
| Met expected function at discharge | 70.9% | 71.8% | 71.7% | About the same |
| Falls with major injury (lower is better) | 1.1% | 0.9% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it stands out: got better at bathing, got better at walking or moving around and got better at getting in and out of bed.
Where it trails: flu shot status checked and medication issues addressed on time.
What do patients say about Palmeira Home Healthcare?
47% of surveyed patients said they would definitely recommend Palmeira Home Healthcare, based on 56 completed surveys. The Arizona average is 77%.
| Survey question | Palmeira Home Healthcare | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Team gave care in a professional way | 77% | 88% | 89% | Worse |
| Team communicated well | 71% | 85% | 86% | Worse |
| Team discussed medicines, pain and home safety | 77% | 79% | 82% | About the same |
| Rated the agency 9 or 10 out of 10 | 67% | 84% | 85% | Worse |
| Would definitely recommend the agency | 47% | 77% | 79% | Worse |
Do Palmeira Home Healthcare's patients end up back in the hospital?
Medicare rates Palmeira Home Healthcare worse than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Worse Than National Rate | 66.5% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 3.7% |
| Preventable hospital stays during care | Same As National Rate | 8.4% |
Which home health services does Palmeira Home Healthcare provide, and which does it not?
Palmeira Home Healthcare reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Palmeira Home Healthcare? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Phoenix-area ZIP codes does Palmeira Home Healthcare serve?
Palmeira Home Healthcare tells Medicare it serves 132 ZIP codes in Phoenix and Maricopa and Pinal counties, out of 137 in total.
- 85003
- 85004
- 85006
- 85007
- 85008
- 85009
- 85012
- 85013
- 85014
- 85015
- 85016
- 85017
- 85018
- 85019
- 85020
- 85021
- 85022
- 85023
- 85024
- 85027
- 85028
- 85029
- 85031
- 85032
- 85033
- 85034
- 85035
- 85037
- 85040
- 85041
- 85042
- 85043
- 85044
- 85048
- 85050
- 85051
- 85053
- 85054
- 85083
- 85085
- 85086
- 85087
- 85118
- 85119
- 85120
- 85122
- 85128
- 85132
- 85138
- 85140
- 85142
- 85143
- 85147
- 85194
- 85201
- 85202
- 85203
- 85204
- 85205
- 85206
- 85207
- 85208
- 85209
- 85210
- 85212
- 85213
- 85215
- 85224
- 85225
- 85226
- 85233
- 85234
- 85248
- 85249
- 85250
- 85251
- 85253
- 85254
- 85255
- 85256
- 85257
- 85258
- 85259
- 85260
- 85262
- 85263
- 85266
- 85268
- 85281
- 85282
- 85283
- 85284
- 85286
- 85295
- 85296
- 85297
- 85298
- 85301
- 85302
- 85303
- 85304
- 85305
- 85306
- 85307
- 85308
- 85310
- 85323
- 85326
- 85329
- 85331
- 85335
- 85338
- 85339
- 85340
- 85345
- 85351
- 85353
- 85355
- 85373
- 85374
- 85375
- 85377
- 85378
- 85379
- 85381
- 85382
- 85383
- 85387
- 85388
- 85392
- 85395
- 85396
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Palmeira Home Healthcare before starting care?
Ask how medication problems reach the doctor
When a medication problem was found, Palmeira Home Healthcare followed up with the doctor on time in 91.1% of cases (Arizona average 94.8%). Ask who makes that call and how quickly.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Which other home health agencies serve Phoenix, AZ?
These Medicare-certified agencies are also based in or near Phoenix.
- Thema Health Services — 2.5 of 5 stars
- Emblem Home Health Phoenix — 5 of 5 stars
- Nightingale Homecare — 5 of 5 stars
- Summit Home Health LLC — 5 of 5 stars
- Amedisys Home Health Care — 4.5 of 5 stars
- Covenant Home Health — 4.5 of 5 stars
All Medicare-certified home health agencies in Phoenix and Maricopa and Pinal counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Palmeira Home Healthcare Medicare-certified?
Yes. Palmeira Home Healthcare is certified by Medicare under provider number 037295 and has been since 2011. Original Medicare pays certified agencies directly for covered home health care.
What is Palmeira Home Healthcare's Medicare star rating?
4.5 out of 5 for quality of patient care. The Arizona average is 3.5. Its patient survey rating is 2 out of 5.
Does Palmeira Home Healthcare provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
