Phoenix Senior AdvisorEmblem Home Health Phoenix is a Medicare-certified home health agency based at 301 East Bethany Home Road, Suite C-278a in Phoenix, AZ 85012. Medicare first certified it in 2014, 12 years ago. Medicare rates its quality of patient care at 5 out of 5 stars, above the Arizona average of 3.5. Its strongest result against the Arizona average is met expected function at discharge; its weakest is flu shot status checked.
What is Emblem Home Health Phoenix's Medicare record?
| Agency | Emblem Home Health Phoenix |
|---|---|
| Address | 301 East Bethany Home Road, Suite C-278a, Phoenix, AZ 85012 |
| Phone | (602) 795-0739 |
| Medicare provider number (CCN) | 037438 |
| Ownership | Proprietary |
| Medicare-certified since | 09/30/2014 |
How does Emblem Home Health Phoenix score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Emblem Home Health Phoenix. It is better than the Arizona average on 7 and worse on 1.
| Measure | Emblem Home Health Phoenix | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Started care on time | 100% | 97.2% | 96.6% | About the same |
| Got better at walking or moving around | 97.5% | 86.9% | 88.6% | Better |
| Got better at getting in and out of bed | 98.2% | 88.6% | 89.8% | Better |
| Got better at bathing | 99.2% | 89.9% | 90.7% | Better |
| Breathing improved | 96.9% | 91.2% | 91.5% | Better |
| Got better at taking medicines correctly | 97% | 87.1% | 88.3% | Better |
| Medication issues addressed on time | 99.6% | 94.8% | 94.4% | Better |
| Flu shot status checked | 44.7% | 58.4% | 63.3% | Worse |
| Met expected function at discharge | 86.3% | 71.8% | 71.7% | Better |
| Falls with major injury (lower is better) | 1.2% | 0.9% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.1% | 0.2% | 0.2% | About the same |
Where it stands out: met expected function at discharge, got better at walking or moving around and got better at taking medicines correctly.
Where it trails: flu shot status checked.
What do patients say about Emblem Home Health Phoenix?
81% of surveyed patients said they would definitely recommend Emblem Home Health Phoenix, based on 163 completed surveys. The Arizona average is 77%.
| Survey question | Emblem Home Health Phoenix | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Team gave care in a professional way | 90% | 88% | 89% | About the same |
| Team communicated well | 88% | 85% | 86% | Better |
| Team discussed medicines, pain and home safety | 79% | 79% | 82% | About the same |
| Rated the agency 9 or 10 out of 10 | 82% | 84% | 85% | About the same |
| Would definitely recommend the agency | 81% | 77% | 79% | Better |
Do Emblem Home Health Phoenix's patients end up back in the hospital?
Medicare rates Emblem Home Health Phoenix better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 88.9% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4% |
| Preventable hospital stays during care | Same As National Rate | 10.5% |
Which home health services does Emblem Home Health Phoenix provide, and which does it not?
Emblem Home Health Phoenix reports offering skilled nursing, physical therapy, occupational therapy, speech therapy and medical social work. It does not report offering home health aide.
| Service | Offered by Emblem Home Health Phoenix? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | No |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Phoenix-area ZIP codes does Emblem Home Health Phoenix serve?
Emblem Home Health Phoenix tells Medicare it serves 97 ZIP codes in Phoenix and Maricopa and Pinal counties, out of 99 in total.
- 85003
- 85004
- 85006
- 85007
- 85008
- 85009
- 85012
- 85013
- 85014
- 85015
- 85016
- 85017
- 85018
- 85019
- 85020
- 85021
- 85022
- 85023
- 85027
- 85028
- 85029
- 85031
- 85032
- 85033
- 85034
- 85035
- 85037
- 85040
- 85041
- 85042
- 85043
- 85045
- 85048
- 85050
- 85051
- 85053
- 85054
- 85083
- 85085
- 85086
- 85087
- 85120
- 85201
- 85206
- 85207
- 85226
- 85250
- 85251
- 85253
- 85254
- 85255
- 85257
- 85258
- 85259
- 85260
- 85262
- 85266
- 85268
- 85282
- 85286
- 85296
- 85298
- 85301
- 85302
- 85303
- 85304
- 85305
- 85306
- 85307
- 85308
- 85310
- 85323
- 85326
- 85331
- 85335
- 85338
- 85339
- 85340
- 85345
- 85351
- 85353
- 85355
- 85361
- 85363
- 85373
- 85374
- 85375
- 85378
- 85379
- 85381
- 85382
- 85383
- 85387
- 85388
- 85392
- 85395
- 85396
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Emblem Home Health Phoenix before starting care?
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Which other home health agencies serve Phoenix, AZ?
These Medicare-certified agencies are also based in or near Phoenix.
- Amedisys Home Health Care — 4.5 of 5 stars
- Nightingale Homecare — 5 of 5 stars
- Summit Home Health LLC — 5 of 5 stars
- Covenant Home Health — 4.5 of 5 stars
- Meridian Healthcare Providers, Inc. — 4.5 of 5 stars
- Palmeira Home Healthcare — 4.5 of 5 stars
All Medicare-certified home health agencies in Phoenix and Maricopa and Pinal counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Emblem Home Health Phoenix Medicare-certified?
Yes. Emblem Home Health Phoenix is certified by Medicare under provider number 037438 and has been since 2014. Original Medicare pays certified agencies directly for covered home health care.
What is Emblem Home Health Phoenix's Medicare star rating?
5 out of 5 for quality of patient care. The Arizona average is 3.5. Its patient survey rating is 4 out of 5.
Does Emblem Home Health Phoenix provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy and medical social work.
