Phoenix Senior AdvisorCovenant Home Health is a Medicare-certified home health agency based at 11830 North 19TH Avenue, Suite B in Phoenix, AZ 85029. Medicare first certified it in 2012, 14 years ago. Medicare rates its quality of patient care at 4.5 out of 5 stars, above the Arizona average of 3.5. Its strongest result against the Arizona average is flu shot status checked; its weakest is falls with major injury.
What is Covenant Home Health's Medicare record?
| Agency | Covenant Home Health |
|---|---|
| Address | 11830 North 19TH Avenue, Suite B, Phoenix, AZ 85029 |
| Phone | (602) 443-5441 |
| Medicare provider number (CCN) | 037410 |
| Ownership | Proprietary |
| Medicare-certified since | 05/21/2012 |
How does Covenant Home Health score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Covenant Home Health. It is better than the Arizona average on 7 and worse on 1.
| Measure | Covenant Home Health | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Started care on time | 98.9% | 97.2% | 96.6% | About the same |
| Got better at walking or moving around | 100% | 86.9% | 88.6% | Better |
| Got better at getting in and out of bed | 100% | 88.6% | 89.8% | Better |
| Got better at bathing | 100% | 89.9% | 90.7% | Better |
| Breathing improved | 93.1% | 91.2% | 91.5% | About the same |
| Got better at taking medicines correctly | 100% | 87.1% | 88.3% | Better |
| Medication issues addressed on time | 98.5% | 94.8% | 94.4% | Better |
| Flu shot status checked | 75.5% | 58.4% | 63.3% | Better |
| Met expected function at discharge | 79.7% | 71.8% | 71.7% | Better |
| Falls with major injury (lower is better) | 1.5% | 0.9% | 0.9% | Worse |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it stands out: flu shot status checked, got better at walking or moving around and got better at taking medicines correctly.
Where it trails: falls with major injury.
What do patients say about Covenant Home Health?
66% of surveyed patients said they would definitely recommend Covenant Home Health, based on 91 completed surveys. The Arizona average is 77%.
| Survey question | Covenant Home Health | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Team gave care in a professional way | 86% | 88% | 89% | About the same |
| Team communicated well | 82% | 85% | 86% | Worse |
| Team discussed medicines, pain and home safety | 73% | 79% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 76% | 84% | 85% | Worse |
| Would definitely recommend the agency | 66% | 77% | 79% | Worse |
Do Covenant Home Health's patients end up back in the hospital?
Medicare rates Covenant Home Health better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 86.3% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.3% |
| Preventable hospital stays during care | Same As National Rate | 10.8% |
Which home health services does Covenant Home Health provide, and which does it not?
Covenant Home Health reports offering skilled nursing, physical therapy, occupational therapy, medical social work and home health aide. It does not report offering speech therapy.
| Service | Offered by Covenant Home Health? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | No |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Phoenix-area ZIP codes does Covenant Home Health serve?
Covenant Home Health tells Medicare it serves 57 ZIP codes in Phoenix and Maricopa and Pinal counties.
- 85008
- 85013
- 85014
- 85015
- 85016
- 85019
- 85020
- 85021
- 85022
- 85023
- 85024
- 85027
- 85028
- 85029
- 85032
- 85050
- 85051
- 85053
- 85054
- 85083
- 85118
- 85201
- 85202
- 85203
- 85205
- 85207
- 85208
- 85209
- 85224
- 85225
- 85253
- 85254
- 85258
- 85260
- 85282
- 85301
- 85302
- 85303
- 85304
- 85306
- 85308
- 85310
- 85329
- 85338
- 85340
- 85345
- 85351
- 85363
- 85373
- 85374
- 85375
- 85378
- 85379
- 85381
- 85382
- 85383
- 85388
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Covenant Home Health before starting care?
Ask about fall prevention
1.5% of its patients had a fall with a major injury during care, against 0.9% across Arizona. Ask for a home safety review at the first visit and what they change after a fall.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Which other home health agencies serve Phoenix, AZ?
These Medicare-certified agencies are also based in or near Phoenix.
- American Premier Home Health Care — 4 of 5 stars
- Integrity Home Health Care Services, LLC — 4 of 5 stars
- Synergy Health Services Inc — 2 of 5 stars
- Grand Canyon Home Health Care, Inc. — 1.5 of 5 stars
- Emblem Home Health Phoenix — 5 of 5 stars
- Nightingale Homecare — 5 of 5 stars
All Medicare-certified home health agencies in Phoenix and Maricopa and Pinal counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Covenant Home Health Medicare-certified?
Yes. Covenant Home Health is certified by Medicare under provider number 037410 and has been since 2012. Original Medicare pays certified agencies directly for covered home health care.
What is Covenant Home Health's Medicare star rating?
4.5 out of 5 for quality of patient care. The Arizona average is 3.5. Its patient survey rating is 3 out of 5.
Does Covenant Home Health provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, medical social work and home health aide.
