Phoenix Senior AdvisorFirstat Home Health Services, LLC is a Medicare-certified home health agency based at 7330 North 16TH Street, Suite C-117 in Phoenix, AZ 85020. Medicare first certified it in 2005, 21 years ago. Medicare rates its quality of patient care at 2 out of 5 stars, below the Arizona average of 3.5. Its strongest result against the Arizona average is medication issues addressed on time; its weakest is got better at getting in and out of bed.
What is Firstat Home Health Services, LLC's Medicare record?
| Agency | Firstat Home Health Services, LLC |
|---|---|
| Address | 7330 North 16TH Street, Suite C-117, Phoenix, AZ 85020 |
| Phone | (602) 279-0000 |
| Medicare provider number (CCN) | 037235 |
| Ownership | Proprietary |
| Medicare-certified since | 02/24/2005 |
How does Firstat Home Health Services, LLC score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Firstat Home Health Services, LLC. It is better than the Arizona average on 2 and worse on 7.
| Measure | Firstat Home Health Services, LLC | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Started care on time | 99.9% | 97.2% | 96.6% | About the same |
| Got better at walking or moving around | 60.9% | 86.9% | 88.6% | Worse |
| Got better at getting in and out of bed | 52% | 88.6% | 89.8% | Worse |
| Got better at bathing | 61% | 89.9% | 90.7% | Worse |
| Breathing improved | 55.4% | 91.2% | 91.5% | Worse |
| Got better at taking medicines correctly | 58.6% | 87.1% | 88.3% | Worse |
| Medication issues addressed on time | 98.5% | 94.8% | 94.4% | Better |
| Flu shot status checked | 57.8% | 58.4% | 63.3% | About the same |
| Met expected function at discharge | 67.7% | 71.8% | 71.7% | Worse |
| Falls with major injury (lower is better) | 0.2% | 0.9% | 0.9% | Better |
| New or worsened pressure ulcers (lower is better) | 0.6% | 0.2% | 0.2% | Worse |
Where it stands out: medication issues addressed on time and falls with major injury.
Where it trails: got better at getting in and out of bed, breathing improved and got better at bathing.
What do patients say about Firstat Home Health Services, LLC?
79% of surveyed patients said they would definitely recommend Firstat Home Health Services, LLC, based on 70 completed surveys. The Arizona average is 77%.
| Survey question | Firstat Home Health Services, LLC | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Team gave care in a professional way | 90% | 88% | 89% | About the same |
| Team communicated well | 92% | 85% | 86% | Better |
| Team discussed medicines, pain and home safety | 69% | 79% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 89% | 84% | 85% | Better |
| Would definitely recommend the agency | 79% | 77% | 79% | About the same |
Do Firstat Home Health Services, LLC's patients end up back in the hospital?
Medicare could not calculate hospital-use measures for Firstat Home Health Services, LLC: the number of patient episodes was too small to report.
Which home health services does Firstat Home Health Services, LLC provide, and which does it not?
Firstat Home Health Services, LLC reports offering skilled nursing, physical therapy, occupational therapy, medical social work and home health aide. It does not report offering speech therapy.
| Service | Offered by Firstat Home Health Services, LLC? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | No |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Phoenix-area ZIP codes does Firstat Home Health Services, LLC serve?
Firstat Home Health Services, LLC tells Medicare it serves 115 ZIP codes in Phoenix and Maricopa and Pinal counties, out of 116 in total.
- 85003
- 85004
- 85006
- 85008
- 85009
- 85012
- 85013
- 85014
- 85015
- 85016
- 85017
- 85018
- 85019
- 85020
- 85021
- 85022
- 85023
- 85024
- 85027
- 85028
- 85029
- 85031
- 85032
- 85033
- 85035
- 85037
- 85040
- 85042
- 85044
- 85048
- 85050
- 85051
- 85053
- 85054
- 85083
- 85085
- 85086
- 85087
- 85119
- 85120
- 85142
- 85201
- 85202
- 85203
- 85204
- 85205
- 85206
- 85207
- 85208
- 85209
- 85210
- 85212
- 85213
- 85215
- 85224
- 85225
- 85226
- 85233
- 85234
- 85248
- 85249
- 85250
- 85251
- 85253
- 85254
- 85255
- 85256
- 85257
- 85258
- 85259
- 85260
- 85263
- 85266
- 85268
- 85281
- 85282
- 85283
- 85284
- 85286
- 85295
- 85296
- 85297
- 85298
- 85301
- 85302
- 85303
- 85304
- 85305
- 85306
- 85308
- 85310
- 85323
- 85326
- 85331
- 85335
- 85338
- 85340
- 85345
- 85351
- 85353
- 85355
- 85363
- 85373
- 85374
- 85375
- 85378
- 85379
- 85381
- 85382
- 85383
- 85387
- 85388
- 85392
- 85395
- 85396
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Firstat Home Health Services, LLC before starting care?
Ask about transfer training
52% of patients improved at getting in and out of bed (Arizona average 88.6%). Ask whether the therapist will train the family member who does the lifting, not only the patient.
Ask about breathing and oxygen management
55.4% of patients had less shortness of breath by the end of care (Arizona average 91.2%). If the diagnosis is COPD or heart failure, ask how the nurse monitors breathing between visits.
Ask who helps with bathing, and how often
61% of patients improved at bathing (Arizona average 89.9%). Ask whether a home health aide is part of the plan or whether bathing help is left to the family.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Which other home health agencies serve Phoenix, AZ?
These Medicare-certified agencies are also based in or near Phoenix.
- Summit Home Health LLC — 5 of 5 stars
- MD Home Health — 2 of 5 stars
- Emblem Home Health Phoenix — 5 of 5 stars
- Nightingale Homecare — 5 of 5 stars
- Amedisys Home Health Care — 4.5 of 5 stars
- Covenant Home Health — 4.5 of 5 stars
All Medicare-certified home health agencies in Phoenix and Maricopa and Pinal counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Firstat Home Health Services, LLC Medicare-certified?
Yes. Firstat Home Health Services, LLC is certified by Medicare under provider number 037235 and has been since 2005. Original Medicare pays certified agencies directly for covered home health care.
What is Firstat Home Health Services, LLC's Medicare star rating?
2 out of 5 for quality of patient care. The Arizona average is 3.5. Its patient survey rating is 3 out of 5.
Does Firstat Home Health Services, LLC provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, medical social work and home health aide.
