Phoenix Senior AdvisorUniversal Hospice Care Services is a Medicare-certified hospice based at 13201 North 35TH Avenue, Suite B8-C in Phoenix, AZ 85029. It has been certified since 2022. It cares for about 16 patients on an average day, making it a small hospice. It scores 6 out of 10 on Medicare's Hospice Care Index; the Arizona average is 8.8. The index flags 3 areas where it is worse than the Arizona average, starting with gaps in nursing visits longer than 7 days.
What is Universal Hospice Care Services's Medicare record?
| Hospice | Universal Hospice Care Services |
|---|---|
| Address | 13201 North 35TH Avenue, Suite B8-C, Phoenix, AZ 85029 |
| Phone | (602) 922-0446 |
| Medicare provider number (CCN) | 001514 |
| Ownership | For-Profit |
| Medicare-certified since | 03/23/2022 |
How does Universal Hospice Care Services score on Medicare's Hospice Care Index?
Universal Hospice Care Services scores 6 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Arizona average it is better on 4 of the indicators below and worse on 3.
| Indicator | Universal Hospice Care Services | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 85.7% | 58.4% | 52.4% | Worse |
| Patients discharged alive within 7 days (lower is better) | 0% | 6.4% | 7.3% | Better |
| Patients discharged alive after 180 days or more (lower is better) | 13% | 37.8% | 37.4% | Better |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 0% | 6.5% | 8.5% | Better |
| Live discharge followed by death in hospital (lower is better) | 0% | 1.3% | 2.1% | About the same |
| Nurse minutes per routine home care day | 7.4 min | 11.3 min | 19.9 min | Worse |
| Share of skilled nursing minutes given on weekends | 1.5% | 7.1% | 9.6% | Worse |
| Patients visited by a nurse in the last 3 days of life | 100% | 89.8% | 89.3% | Better |
Separately, 58.3% of its patients received all seven recommended care steps at admission (Arizona average 94.3%).
What do families say about Universal Hospice Care Services?
Medicare has not published family caregiver survey results for Universal Hospice Care Services. Results appear only once a hospice has enough completed surveys over two years, so many smaller hospices have none.
Where does Universal Hospice Care Services deliver care, and to whom?
100% of universal hospice care services's care is delivered at home and its largest patient group by diagnosis is dementia (30%).
| Where care is delivered | Share of patients |
|---|---|
| At home | 100% |
| Primary diagnosis | Share of patients |
|---|---|
| Dementia | 30% |
| Heart and circulatory disease | 30% |
Which Phoenix-area ZIP codes does Universal Hospice Care Services serve?
Universal Hospice Care Services tells Medicare it serves 31 ZIP codes in Phoenix and Maricopa and Pinal counties.
- 85013
- 85018
- 85023
- 85029
- 85032
- 85033
- 85035
- 85042
- 85043
- 85044
- 85051
- 85122
- 85123
- 85131
- 85138
- 85140
- 85203
- 85204
- 85206
- 85224
- 85233
- 85254
- 85257
- 85259
- 85262
- 85266
- 85302
- 85326
- 85351
- 85353
- 85395
What should you ask Universal Hospice Care Services before choosing it?
Ask how often the nurse visits
85.7% of Universal Hospice Care Services's patients went more than seven days without a nursing visit at some point, against 58.4% across Arizona. Ask for the planned visit schedule in writing and who decides when it changes.
Ask how long nursing visits last
Its nurses average 7.4 minutes per routine care day, against 11.3 minutes across Arizona. Ask how long a typical visit lasts and whether the same nurse comes each time.
Ask about weekend coverage
1.5% of its nursing time is delivered on weekends (Arizona average 7.1%). Ask who is on call Saturday and Sunday and whether routine visits happen then.
Ask what the family is expected to do
Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.
Which other hospices serve Phoenix, AZ?
- Wings of Hope Hospice and Palliative Care, Inc. — Hospice Care Index 10 of 10
- American Premier Hospice, LLC — Hospice Care Index 9 of 10
- Golden Care Hospice, LLC — Hospice Care Index 8 of 10
- True North Hospice — Hospice Care Index 6 of 10
- Arizona Professional Hospice Care — Hospice Care Index 4 of 10
- Family First Hospice, Inc — no index score yet
All Medicare-certified hospices in Phoenix and Maricopa and Pinal counties
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Universal Hospice Care Services Medicare-certified?
Yes. Universal Hospice Care Services is certified by Medicare under provider number 001514 and has been since 2022.
What is Universal Hospice Care Services's Hospice Care Index score?
6 out of 10 in the current Medicare data. The Arizona average is 8.8.
How large is Universal Hospice Care Services?
It cares for about 16 patients on an average day.
