Phoenix Senior AdvisorTrue North Hospice is a Medicare-certified hospice based at 2432 West Peoria Avenue, Suite 1201 in Phoenix, AZ 85029. It has been certified since 2021. It cares for about 13 patients on an average day, making it a small hospice. It scores 6 out of 10 on Medicare's Hospice Care Index; the Arizona average is 8.8. The index flags 5 areas where it is worse than the Arizona average, starting with gaps in nursing visits longer than 7 days.
What is True North Hospice's Medicare record?
| Hospice | True North Hospice |
|---|---|
| Address | 2432 West Peoria Avenue, Suite 1201, Phoenix, AZ 85029 |
| Phone | (602) 246-5096 |
| Medicare provider number (CCN) | 031771 |
| Ownership | For-Profit |
| Medicare-certified since | 12/03/2021 |
How does True North Hospice score on Medicare's Hospice Care Index?
True North Hospice scores 6 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Arizona average it is better on 1 of the indicators below and worse on 5.
| Indicator | True North Hospice | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 70% | 58.4% | 52.4% | Worse |
| Patients discharged alive within 7 days (lower is better) | 3.7% | 6.4% | 7.3% | About the same |
| Patients discharged alive after 180 days or more (lower is better) | 59.3% | 37.8% | 37.4% | Worse |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 0% | 6.5% | 8.5% | Better |
| Live discharge followed by death in hospital (lower is better) | 3.7% | 1.3% | 2.1% | About the same |
| Nurse minutes per routine home care day | 7.7 min | 11.3 min | 19.9 min | Worse |
| Share of skilled nursing minutes given on weekends | 4% | 7.1% | 9.6% | Worse |
| Patients visited by a nurse in the last 3 days of life | 84.6% | 89.8% | 89.3% | Worse |
Separately, 91.9% of its patients received all seven recommended care steps at admission (Arizona average 94.3%) and 54.3% were visited by a nurse or social worker on at least two of their last three days (Arizona average 55.7%).
What do families say about True North Hospice?
Medicare has not published family caregiver survey results for True North Hospice. Results appear only once a hospice has enough completed surveys over two years, so many smaller hospices have none.
Where does True North Hospice deliver care, and to whom?
86% of true north hospice's care is delivered in assisted living and its largest patient group by diagnosis is dementia (53%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| In assisted living | 86% |
| At home | 14% |
| Primary diagnosis | Share of patients |
|---|---|
| Dementia | 53% |
Which Phoenix-area ZIP codes does True North Hospice serve?
True North Hospice tells Medicare it serves 38 ZIP codes in Phoenix and Maricopa and Pinal counties.
- 85006
- 85008
- 85012
- 85014
- 85020
- 85022
- 85023
- 85027
- 85028
- 85029
- 85032
- 85037
- 85085
- 85086
- 85118
- 85119
- 85120
- 85132
- 85205
- 85206
- 85207
- 85208
- 85212
- 85250
- 85253
- 85254
- 85303
- 85308
- 85310
- 85323
- 85331
- 85338
- 85353
- 85373
- 85379
- 85381
- 85387
- 85392
What should you ask True North Hospice before choosing it?
Ask how often the nurse visits
70% of True North Hospice's patients went more than seven days without a nursing visit at some point, against 58.4% across Arizona. Ask for the planned visit schedule in writing and who decides when it changes.
Ask how eligibility is reviewed
59.3% of its live discharges came after six months or more of care (Arizona average 37.8%). Ask how often the doctor recertifies eligibility and what support is offered if a patient is discharged.
Ask how long nursing visits last
Its nurses average 7.7 minutes per routine care day, against 11.3 minutes across Arizona. Ask how long a typical visit lasts and whether the same nurse comes each time.
Ask where inpatient care happens
When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.
Which other hospices serve Phoenix, AZ?
- Wings of Hope Hospice and Palliative Care, Inc. — Hospice Care Index 10 of 10
- American Premier Hospice, LLC — Hospice Care Index 9 of 10
- Golden Care Hospice, LLC — Hospice Care Index 8 of 10
- Universal Hospice Care Services — Hospice Care Index 6 of 10
- Arizona Professional Hospice Care — Hospice Care Index 4 of 10
- Family First Hospice, Inc — no index score yet
All Medicare-certified hospices in Phoenix and Maricopa and Pinal counties
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is True North Hospice Medicare-certified?
Yes. True North Hospice is certified by Medicare under provider number 031771 and has been since 2021.
What is True North Hospice's Hospice Care Index score?
6 out of 10 in the current Medicare data. The Arizona average is 8.8.
How large is True North Hospice?
It cares for about 13 patients on an average day.
