Phoenix Senior AdvisorThema Health Services is a Medicare-certified hospice based at 1725 East Osborn Road Suite 2 in Phoenix, AZ 85016. It has been certified since 2004. It cares for about 208 patients on an average day, making it one of the larger hospices in the area. It scores 10 out of 10 on Medicare's Hospice Care Index; the Arizona average is 8.8. Family caregivers rate it 3 out of 5 stars. The index flags 1 area where it is worse than the Arizona average, starting with live discharge followed by a hospital stay and readmission to hospice.
What is Thema Health Services's Medicare record?
| Hospice | Thema Health Services |
|---|---|
| Address | 1725 East Osborn Road Suite 2, Phoenix, AZ 85016 |
| Phone | (602) 889-4400 |
| Medicare provider number (CCN) | 031556 |
| Ownership | For-Profit |
| Medicare-certified since | 12/08/2004 |
How does Thema Health Services score on Medicare's Hospice Care Index?
Thema Health Services scores 10 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Arizona average it is better on 2 of the indicators below and worse on 1.
| Indicator | Thema Health Services | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 41% | 58.4% | 52.4% | Better |
| Patients discharged alive within 7 days (lower is better) | 8.4% | 6.4% | 7.3% | About the same |
| Patients discharged alive after 180 days or more (lower is better) | 39.1% | 37.8% | 37.4% | About the same |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 9.8% | 6.5% | 8.5% | Worse |
| Live discharge followed by death in hospital (lower is better) | 2.2% | 1.3% | 2.1% | About the same |
| Nurse minutes per routine home care day | 12.9 min | 11.3 min | 19.9 min | About the same |
| Share of skilled nursing minutes given on weekends | 6.7% | 7.1% | 9.6% | About the same |
| Patients visited by a nurse in the last 3 days of life | 92.9% | 89.8% | 89.3% | Better |
Separately, 98.8% of its patients received all seven recommended care steps at admission (Arizona average 94.3%) and 55.4% were visited by a nurse or social worker on at least two of their last three days (Arizona average 55.7%).
What do families say about Thema Health Services?
83% of family caregivers said they would definitely recommend Thema Health Services; the Arizona average is 85%. The survey goes to the family member who was the main caregiver, after the patient has died.
| Survey question | Thema Health Services | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Team always communicated well | 80% | 81% | 82% | About the same |
| Team always provided timely help | 75% | 77% | 78% | About the same |
| Team always treated the patient with respect | 89% | 92% | 91% | Worse |
| Right amount of emotional and spiritual support | 92% | 91% | 91% | About the same |
| Patient always got help for pain and symptoms | 73% | 76% | 76% | Worse |
| Caregivers rated the hospice 9 or 10 | 80% | 83% | 83% | Worse |
| Would definitely recommend the hospice | 83% | 85% | 85% | About the same |
Where does Thema Health Services deliver care, and to whom?
66% of thema health services's care is delivered at home and its largest patient group by diagnosis is heart and circulatory disease (20%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| At home | 66% |
| In assisted living | 30% |
| In a skilled nursing facility | 2% |
| Other locations | 1% |
| Primary diagnosis | Share of patients |
|---|---|
| Heart and circulatory disease | 20% |
| Other conditions | 19% |
| Cancer | 17% |
| Stroke | 17% |
| Dementia | 15% |
| Respiratory disease | 15% |
Which Phoenix-area ZIP codes does Thema Health Services serve?
Thema Health Services tells Medicare it serves 136 ZIP codes in Phoenix and Maricopa and Pinal counties.
- 85004
- 85006
- 85007
- 85008
- 85009
- 85012
- 85013
- 85014
- 85015
- 85016
- 85017
- 85018
- 85020
- 85021
- 85022
- 85023
- 85024
- 85027
- 85028
- 85029
- 85031
- 85032
- 85033
- 85035
- 85037
- 85040
- 85041
- 85042
- 85043
- 85044
- 85045
- 85048
- 85050
- 85051
- 85053
- 85083
- 85085
- 85086
- 85118
- 85119
- 85120
- 85121
- 85122
- 85123
- 85128
- 85131
- 85132
- 85137
- 85138
- 85139
- 85140
- 85142
- 85143
- 85147
- 85173
- 85192
- 85193
- 85194
- 85201
- 85202
- 85203
- 85204
- 85205
- 85206
- 85207
- 85208
- 85209
- 85212
- 85213
- 85215
- 85224
- 85225
- 85226
- 85233
- 85234
- 85248
- 85249
- 85250
- 85251
- 85253
- 85254
- 85255
- 85256
- 85257
- 85258
- 85259
- 85260
- 85262
- 85266
- 85281
- 85282
- 85283
- 85284
- 85286
- 85295
- 85296
- 85297
- 85298
- 85301
- 85302
- 85304
- 85305
- 85306
- 85308
- 85310
- 85320
- 85323
- 85326
- 85338
- 85339
- 85340
- 85351
- 85353
- 85354
- 85355
- 85363
- 85373
- 85374
- 85375
- 85377
- 85379
- 85381
- 85382
- 85383
- 85387
- 85388
- 85390
- 85392
- 85395
- 85396
- 85545
- 85618
- 85623
- 85631
- 85658
- 85739
What should you ask Thema Health Services before choosing it?
Ask how a crisis at home is handled
9.8% of its live discharges were followed by a hospital stay and a return to hospice (Arizona average 6.5%). Ask who comes to the house in a symptom crisis and how fast.
Ask what the family is expected to do
Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.
Ask how fast they can admit
Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.
Ask where inpatient care happens
When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.
Which other hospices serve Phoenix, AZ?
- Choice Hospice — Hospice Care Index 9 of 10
- White Rose Hospice — Hospice Care Index 7 of 10
- Supportive Hands Hospice Inc — Hospice Care Index 6 of 10
- Agave Hospice and Palliative Care — Hospice Care Index 10 of 10
- Assisted Hospice Care — Hospice Care Index 10 of 10
- Compassus - Phoenix — Hospice Care Index 10 of 10
All Medicare-certified hospices in Phoenix and Maricopa and Pinal counties
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Thema Health Services Medicare-certified?
Yes. Thema Health Services is certified by Medicare under provider number 031556 and has been since 2004.
What is Thema Health Services's Hospice Care Index score?
10 out of 10 in the current Medicare data. The Arizona average is 8.8.
How large is Thema Health Services?
It cares for about 208 patients on an average day.
