Choice Hospice is a Medicare-certified hospice based at 2111 East Highland Avenue, Suite B-425 in Phoenix, AZ 85016. It has been certified since 2011. It cares for about 68 patients on an average day, making it a mid-sized hospice. It scores 9 out of 10 on Medicare's Hospice Care Index; the Arizona average is 8.8. Family caregivers rate it 2 out of 5 stars. The index flags 3 areas where it is worse than the Arizona average, starting with gaps in nursing visits longer than 7 days.
What is Choice Hospice's Medicare record?
| Hospice | Choice Hospice |
|---|---|
| Address | 2111 East Highland Avenue, Suite B-425, Phoenix, AZ 85016 |
| Phone | (602) 795-9705 |
| Medicare provider number (CCN) | 031598 |
| Ownership | For-Profit |
| Medicare-certified since | 08/05/2011 |
How does Choice Hospice score on Medicare's Hospice Care Index?
Choice Hospice scores 9 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Arizona average it is better on 4 of the indicators below and worse on 3.
| Indicator | Choice Hospice | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 75% | 58.4% | 52.4% | Worse |
| Patients discharged alive within 7 days (lower is better) | 3.4% | 6.4% | 7.3% | Better |
| Patients discharged alive after 180 days or more (lower is better) | 43.4% | 37.8% | 37.4% | Worse |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 3.4% | 6.5% | 8.5% | Better |
| Live discharge followed by death in hospital (lower is better) | 0.7% | 1.3% | 2.1% | About the same |
| Nurse minutes per routine home care day | 8 min | 11.3 min | 19.9 min | Worse |
| Share of skilled nursing minutes given on weekends | 12.8% | 7.1% | 9.6% | Better |
| Patients visited by a nurse in the last 3 days of life | 94.5% | 89.8% | 89.3% | Better |
Separately, 85% of its patients received all seven recommended care steps at admission (Arizona average 94.3%) and 77.9% were visited by a nurse or social worker on at least two of their last three days (Arizona average 55.7%).
What do families say about Choice Hospice?
83% of family caregivers said they would definitely recommend Choice Hospice; the Arizona average is 85%. The survey goes to the family member who was the main caregiver, after the patient has died.
| Survey question | Choice Hospice | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Team always communicated well | 76% | 81% | 82% | Worse |
| Team always provided timely help | 65% | 77% | 78% | Worse |
| Team always treated the patient with respect | 85% | 92% | 91% | Worse |
| Right amount of emotional and spiritual support | 89% | 91% | 91% | About the same |
| Patient always got help for pain and symptoms | 61% | 76% | 76% | Worse |
| Caregivers rated the hospice 9 or 10 | 78% | 83% | 83% | Worse |
| Would definitely recommend the hospice | 83% | 85% | 85% | About the same |
Where does Choice Hospice deliver care, and to whom?
53% of choice hospice's care is delivered in assisted living and its largest patient group by diagnosis is other conditions (27%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| In assisted living | 53% |
| At home | 42% |
| In a skilled nursing facility | 2% |
| In a nursing facility | 1% |
| In an inpatient hospice unit | 1% |
| Primary diagnosis | Share of patients |
|---|---|
| Other conditions | 27% |
| Dementia | 26% |
| Heart and circulatory disease | 20% |
| Respiratory disease | 16% |
| Stroke | 8% |
| Cancer | 7% |
Which Phoenix-area ZIP codes does Choice Hospice serve?
Choice Hospice tells Medicare it serves 98 ZIP codes in Phoenix and Maricopa and Pinal counties.
- 85004
- 85007
- 85008
- 85014
- 85015
- 85016
- 85018
- 85019
- 85021
- 85022
- 85024
- 85027
- 85028
- 85029
- 85031
- 85032
- 85034
- 85040
- 85041
- 85042
- 85043
- 85044
- 85050
- 85053
- 85083
- 85086
- 85118
- 85119
- 85120
- 85122
- 85123
- 85128
- 85132
- 85137
- 85138
- 85139
- 85140
- 85142
- 85143
- 85173
- 85191
- 85194
- 85201
- 85202
- 85203
- 85204
- 85205
- 85206
- 85207
- 85208
- 85209
- 85210
- 85212
- 85213
- 85215
- 85224
- 85226
- 85233
- 85234
- 85248
- 85249
- 85251
- 85257
- 85258
- 85260
- 85268
- 85281
- 85282
- 85283
- 85286
- 85296
- 85298
- 85302
- 85307
- 85308
- 85323
- 85338
- 85340
- 85345
- 85351
- 85353
- 85354
- 85355
- 85361
- 85363
- 85373
- 85374
- 85375
- 85378
- 85379
- 85381
- 85382
- 85383
- 85387
- 85388
- 85390
- 85395
- 85396
What should you ask Choice Hospice before choosing it?
Ask how often the nurse visits
75% of Choice Hospice's patients went more than seven days without a nursing visit at some point, against 58.4% across Arizona. Ask for the planned visit schedule in writing and who decides when it changes.
Ask how eligibility is reviewed
43.4% of its live discharges came after six months or more of care (Arizona average 37.8%). Ask how often the doctor recertifies eligibility and what support is offered if a patient is discharged.
Ask how long nursing visits last
Its nurses average 8 minutes per routine care day, against 11.3 minutes across Arizona. Ask how long a typical visit lasts and whether the same nurse comes each time.
Ask what the family is expected to do
Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.
Which other hospices serve Phoenix, AZ?
- Thema Health Services — Hospice Care Index 10 of 10
- White Rose Hospice — Hospice Care Index 7 of 10
- Supportive Hands Hospice Inc — Hospice Care Index 6 of 10
- Agave Hospice and Palliative Care — Hospice Care Index 10 of 10
- Assisted Hospice Care — Hospice Care Index 10 of 10
- Compassus - Phoenix — Hospice Care Index 10 of 10
All Medicare-certified hospices in Phoenix and Maricopa and Pinal counties
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Choice Hospice Medicare-certified?
Yes. Choice Hospice is certified by Medicare under provider number 031598 and has been since 2011.
What is Choice Hospice's Hospice Care Index score?
9 out of 10 in the current Medicare data. The Arizona average is 8.8.
How large is Choice Hospice?
It cares for about 68 patients on an average day.
