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Desert Valley Hospice LLC: Medicare Hospice Quality Record in Phoenix, AZ

Desert Valley Hospice LLC is a Medicare-certified hospice in Phoenix, AZ with a Hospice Care Index of 9 out of 10 and 4 of 5 stars from family caregivers…

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Desert Valley Hospice LLC is a Medicare-certified hospice based at 20045 North 19TH Avenue, Building 9 Suite 162 in Phoenix, AZ 85027. It has been certified since 2019. It cares for about 75 patients on an average day, making it a mid-sized hospice. It scores 9 out of 10 on Medicare's Hospice Care Index; the Arizona average is 8.8. Family caregivers rate it 4 out of 5 stars. The index flags 3 areas where it is worse than the Arizona average, starting with gaps in nursing visits longer than 7 days.

9 / 10Hospice Care Index
★★★★☆4 / 5Family caregiver survey
75Patients on an average day
2019Medicare-certified since

What is Desert Valley Hospice LLC's Medicare record?

HospiceDesert Valley Hospice LLC
Address20045 North 19TH Avenue, Building 9 Suite 162, Phoenix, AZ 85027
Phone(602) 999-0960
Medicare provider number (CCN)031696
OwnershipFor-Profit
Medicare-certified since06/21/2019

How does Desert Valley Hospice LLC score on Medicare's Hospice Care Index?

Desert Valley Hospice LLC scores 9 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Arizona average it is better on 2 of the indicators below and worse on 3.

IndicatorDesert Valley Hospice LLCArizona averageU.S. averagevs. Arizona
Gaps in nursing visits longer than 7 days (lower is better)64.1%58.4%52.4%Worse
Patients discharged alive within 7 days (lower is better)8%6.4%7.3%About the same
Patients discharged alive after 180 days or more (lower is better)43.8%37.8%37.4%Worse
Live discharge followed by a hospital stay and readmission to hospice (lower is better)4.5%6.5%8.5%About the same
Live discharge followed by death in hospital (lower is better)0.9%1.3%2.1%About the same
Nurse minutes per routine home care day13.3 min11.3 min19.9 minBetter
Share of skilled nursing minutes given on weekends3.5%7.1%9.6%Worse
Patients visited by a nurse in the last 3 days of life94.5%89.8%89.3%Better

Separately, 96.8% of its patients received all seven recommended care steps at admission (Arizona average 94.3%) and 57.5% were visited by a nurse or social worker on at least two of their last three days (Arizona average 55.7%).

What do families say about Desert Valley Hospice LLC?

88% of family caregivers said they would definitely recommend Desert Valley Hospice LLC; the Arizona average is 85%. The survey goes to the family member who was the main caregiver, after the patient has died.

Survey questionDesert Valley Hospice LLCArizona averageU.S. averagevs. Arizona
Team always communicated well85%81%82%Better
Team always provided timely help78%77%78%About the same
Team always treated the patient with respect91%92%91%About the same
Right amount of emotional and spiritual support93%91%91%About the same
Patient always got help for pain and symptoms75%76%76%About the same
Caregivers rated the hospice 9 or 1087%83%83%Better
Would definitely recommend the hospice88%85%85%Better

Where does Desert Valley Hospice LLC deliver care, and to whom?

63% of desert valley hospice llc's care is delivered in assisted living and its largest patient group by diagnosis is dementia (30%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.

Where care is deliveredShare of patients
In assisted living63%
At home29%
In a nursing facility4%
In a skilled nursing facility2%
Other locations2%
Primary diagnosisShare of patients
Dementia30%
Other conditions26%
Heart and circulatory disease21%
Cancer11%
Respiratory disease9%
Stroke8%

Which Phoenix-area ZIP codes does Desert Valley Hospice LLC serve?

Desert Valley Hospice LLC tells Medicare it serves 81 ZIP codes in Phoenix and Maricopa and Pinal counties.

  • 85008
  • 85009
  • 85014
  • 85015
  • 85018
  • 85019
  • 85020
  • 85021
  • 85022
  • 85023
  • 85024
  • 85027
  • 85029
  • 85032
  • 85033
  • 85035
  • 85037
  • 85041
  • 85044
  • 85050
  • 85051
  • 85053
  • 85054
  • 85083
  • 85085
  • 85086
  • 85087
  • 85140
  • 85142
  • 85201
  • 85202
  • 85206
  • 85207
  • 85210
  • 85213
  • 85224
  • 85233
  • 85234
  • 85249
  • 85250
  • 85251
  • 85253
  • 85254
  • 85255
  • 85256
  • 85257
  • 85259
  • 85260
  • 85268
  • 85295
  • 85296
  • 85297
  • 85298
  • 85301
  • 85302
  • 85303
  • 85304
  • 85306
  • 85308
  • 85310
  • 85323
  • 85326
  • 85331
  • 85335
  • 85338
  • 85345
  • 85351
  • 85363
  • 85373
  • 85374
  • 85375
  • 85377
  • 85378
  • 85379
  • 85381
  • 85382
  • 85383
  • 85387
  • 85388
  • 85395
  • 85623

What should you ask Desert Valley Hospice LLC before choosing it?

Ask how often the nurse visits

64.1% of Desert Valley Hospice LLC's patients went more than seven days without a nursing visit at some point, against 58.4% across Arizona. Ask for the planned visit schedule in writing and who decides when it changes.

Ask how eligibility is reviewed

43.8% of its live discharges came after six months or more of care (Arizona average 37.8%). Ask how often the doctor recertifies eligibility and what support is offered if a patient is discharged.

Ask about weekend coverage

3.5% of its nursing time is delivered on weekends (Arizona average 7.1%). Ask who is on call Saturday and Sunday and whether routine visits happen then.

Ask where inpatient care happens

When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.

Which other hospices serve Phoenix, AZ?

All Medicare-certified hospices in Phoenix and Maricopa and Pinal counties

Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.

Common questions

Is Desert Valley Hospice LLC Medicare-certified?

Yes. Desert Valley Hospice LLC is certified by Medicare under provider number 031696 and has been since 2019.

What is Desert Valley Hospice LLC's Hospice Care Index score?

9 out of 10 in the current Medicare data. The Arizona average is 8.8.

How large is Desert Valley Hospice LLC?

It cares for about 75 patients on an average day.

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