Phoenix Senior AdvisorTrue Promise Home Health Inc is a Medicare-certified home health agency based at 9200 East Raintree Drive Suite 140 in Scottsdale, AZ 85260. Medicare first certified it in 2022, 4 years ago. Medicare rates its quality of patient care at 4.5 out of 5 stars, above the Arizona average of 3.5. Its strongest result against the Arizona average is got better at taking medicines correctly; its weakest is met expected function at discharge.
What is True Promise Home Health Inc's Medicare record?
| Agency | True Promise Home Health Inc |
|---|---|
| Address | 9200 East Raintree Drive Suite 140, Scottsdale, AZ 85260 |
| Phone | (623) 213-8898 |
| Medicare provider number (CCN) | 037814 |
| Ownership | Proprietary |
| Medicare-certified since | 06/21/2022 |
How does True Promise Home Health Inc score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for True Promise Home Health Inc. It is better than the Arizona average on 5 and worse on 3.
| Measure | True Promise Home Health Inc | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Started care on time | 100% | 97.2% | 96.6% | About the same |
| Got better at walking or moving around | 93.2% | 86.9% | 88.6% | Better |
| Got better at getting in and out of bed | 92.8% | 88.6% | 89.8% | Better |
| Got better at bathing | 100% | 89.9% | 90.7% | Better |
| Breathing improved | 88.2% | 91.2% | 91.5% | Worse |
| Got better at taking medicines correctly | 97.2% | 87.1% | 88.3% | Better |
| Medication issues addressed on time | 99.6% | 94.8% | 94.4% | Better |
| Flu shot status checked | 55.4% | 58.4% | 63.3% | Worse |
| Met expected function at discharge | 36.1% | 71.8% | 71.7% | Worse |
| Falls with major injury (lower is better) | 0.9% | 0.9% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.1% | 0.2% | 0.2% | About the same |
Where it stands out: got better at taking medicines correctly, got better at bathing and got better at walking or moving around.
Where it trails: met expected function at discharge, breathing improved and flu shot status checked.
What do patients say about True Promise Home Health Inc?
87% of surveyed patients said they would definitely recommend True Promise Home Health Inc, based on 36 completed surveys. The Arizona average is 77%.
| Survey question | True Promise Home Health Inc | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Team gave care in a professional way | 90% | 88% | 89% | About the same |
| Team communicated well | 81% | 85% | 86% | Worse |
| Team discussed medicines, pain and home safety | 91% | 79% | 82% | Better |
| Rated the agency 9 or 10 out of 10 | 93% | 84% | 85% | Better |
| Would definitely recommend the agency | 87% | 77% | 79% | Better |
Do True Promise Home Health Inc's patients end up back in the hospital?
On the hospital-use measures Medicare can calculate for True Promise Home Health Inc, it performs the same as the national rate.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Same As National Rate | 75.7% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4% |
| Preventable hospital stays during care | Same As National Rate | 10.2% |
Which home health services does True Promise Home Health Inc provide, and which does it not?
True Promise Home Health Inc reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by True Promise Home Health Inc? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Phoenix-area ZIP codes does True Promise Home Health Inc serve?
True Promise Home Health Inc tells Medicare it serves 76 ZIP codes in Phoenix and Maricopa and Pinal counties.
- 85007
- 85008
- 85012
- 85014
- 85015
- 85017
- 85018
- 85019
- 85020
- 85021
- 85023
- 85024
- 85027
- 85028
- 85029
- 85032
- 85035
- 85037
- 85040
- 85044
- 85050
- 85051
- 85053
- 85054
- 85083
- 85085
- 85205
- 85208
- 85209
- 85210
- 85213
- 85215
- 85225
- 85226
- 85249
- 85250
- 85251
- 85253
- 85254
- 85255
- 85258
- 85259
- 85260
- 85262
- 85266
- 85268
- 85286
- 85295
- 85296
- 85298
- 85301
- 85302
- 85303
- 85304
- 85306
- 85308
- 85310
- 85326
- 85331
- 85335
- 85338
- 85340
- 85345
- 85351
- 85353
- 85373
- 85374
- 85375
- 85377
- 85381
- 85382
- 85383
- 85387
- 85388
- 85395
- 85396
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask True Promise Home Health Inc before starting care?
Ask what 'done' looks like
36.1% of patients reached the level of function Medicare expected by discharge (Arizona average 71.8%). Ask what goals they would set for your situation and what happens if progress stalls.
Ask about breathing and oxygen management
88.2% of patients had less shortness of breath by the end of care (Arizona average 91.2%). If the diagnosis is COPD or heart failure, ask how the nurse monitors breathing between visits.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Which other home health agencies serve Scottsdale, AZ?
These Medicare-certified agencies are also based in or near Scottsdale.
- Haven Home Health Care — 4 of 5 stars
- Advanced Clinical Associates — 1.5 of 5 stars
- Passion Home Health LLC — 4.5 of 5 stars
- Aleca Home Health — 4 of 5 stars
- Aspire Home Healthcare of Arizona, Inc. — 4 of 5 stars
- Scottsdale Healthcare Home Health — 3.5 of 5 stars
All Medicare-certified home health agencies in Phoenix and Maricopa and Pinal counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is True Promise Home Health Inc Medicare-certified?
Yes. True Promise Home Health Inc is certified by Medicare under provider number 037814 and has been since 2022. Original Medicare pays certified agencies directly for covered home health care.
What is True Promise Home Health Inc's Medicare star rating?
4.5 out of 5 for quality of patient care. The Arizona average is 3.5.
Does True Promise Home Health Inc provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
