Phoenix Senior AdvisorHaven Home Health Care is a Medicare-certified home health agency based at 15551 N Greenway Hayden Loop #155A in Scottsdale, AZ 85260. Medicare first certified it in 2019, 7 years ago. Medicare rates its quality of patient care at 4 out of 5 stars, above the Arizona average of 3.5. It beats the Arizona average on 5 of the measures Medicare publishes and trails on none.
What is Haven Home Health Care's Medicare record?
| Agency | Haven Home Health Care |
|---|---|
| Address | 15551 N Greenway Hayden Loop #155A, Scottsdale, AZ 85260 |
| Phone | (941) 257-4285 |
| Medicare provider number (CCN) | 037492 |
| Ownership | Proprietary |
| Medicare-certified since | 08/21/2019 |
How does Haven Home Health Care score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Haven Home Health Care. It is better than the Arizona average on 5 and worse on 0.
| Measure | Haven Home Health Care | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Started care on time | 99.6% | 97.2% | 96.6% | About the same |
| Got better at walking or moving around | 91% | 86.9% | 88.6% | Better |
| Got better at getting in and out of bed | 90.8% | 88.6% | 89.8% | About the same |
| Got better at bathing | 92.3% | 89.9% | 90.7% | About the same |
| Breathing improved | 95.3% | 91.2% | 91.5% | Better |
| Got better at taking medicines correctly | 90.9% | 87.1% | 88.3% | Better |
| Medication issues addressed on time | 99.6% | 94.8% | 94.4% | Better |
| Flu shot status checked | 57.7% | 58.4% | 63.3% | About the same |
| Met expected function at discharge | 76.1% | 71.8% | 71.7% | Better |
| Falls with major injury (lower is better) | 0.5% | 0.9% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.2% | 0.2% | 0.2% | About the same |
Where it stands out: medication issues addressed on time, met expected function at discharge and got better at walking or moving around.
What do patients say about Haven Home Health Care?
74% of surveyed patients said they would definitely recommend Haven Home Health Care, based on 348 completed surveys. The Arizona average is 77%.
| Survey question | Haven Home Health Care | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Team gave care in a professional way | 88% | 88% | 89% | About the same |
| Team communicated well | 86% | 85% | 86% | About the same |
| Team discussed medicines, pain and home safety | 75% | 79% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 82% | 84% | 85% | About the same |
| Would definitely recommend the agency | 74% | 77% | 79% | Worse |
Do Haven Home Health Care's patients end up back in the hospital?
Medicare rates Haven Home Health Care better than the national rate on: patients who went home and stayed home after care ended and preventable hospital stays during care.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 87.7% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.3% |
| Preventable hospital stays during care | Better Than National Rate | 8.9% |
Which home health services does Haven Home Health Care provide, and which does it not?
Haven Home Health Care reports offering skilled nursing, physical therapy, occupational therapy, speech therapy and medical social work. It does not report offering home health aide.
| Service | Offered by Haven Home Health Care? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | No |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Phoenix-area ZIP codes does Haven Home Health Care serve?
Haven Home Health Care tells Medicare it serves 132 ZIP codes in Phoenix and Maricopa and Pinal counties, out of 152 in total.
- 85003
- 85004
- 85006
- 85007
- 85008
- 85009
- 85012
- 85013
- 85014
- 85015
- 85016
- 85017
- 85018
- 85019
- 85020
- 85021
- 85022
- 85023
- 85024
- 85027
- 85028
- 85029
- 85031
- 85032
- 85033
- 85034
- 85035
- 85037
- 85040
- 85041
- 85042
- 85043
- 85044
- 85045
- 85048
- 85050
- 85051
- 85053
- 85054
- 85083
- 85085
- 85086
- 85087
- 85118
- 85119
- 85120
- 85121
- 85132
- 85138
- 85139
- 85140
- 85142
- 85143
- 85147
- 85173
- 85201
- 85202
- 85203
- 85204
- 85205
- 85206
- 85207
- 85208
- 85209
- 85210
- 85212
- 85213
- 85215
- 85224
- 85225
- 85226
- 85233
- 85234
- 85248
- 85249
- 85250
- 85251
- 85253
- 85254
- 85255
- 85256
- 85257
- 85258
- 85259
- 85260
- 85262
- 85266
- 85268
- 85281
- 85282
- 85283
- 85284
- 85286
- 85295
- 85296
- 85297
- 85298
- 85301
- 85302
- 85303
- 85304
- 85305
- 85306
- 85307
- 85308
- 85310
- 85323
- 85326
- 85331
- 85335
- 85338
- 85339
- 85340
- 85345
- 85351
- 85353
- 85355
- 85363
- 85373
- 85374
- 85375
- 85377
- 85378
- 85379
- 85381
- 85382
- 85383
- 85387
- 85388
- 85392
- 85395
- 85396
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Haven Home Health Care before starting care?
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Which other home health agencies serve Scottsdale, AZ?
These Medicare-certified agencies are also based in or near Scottsdale.
- True Promise Home Health Inc — 4.5 of 5 stars
- Advanced Clinical Associates — 1.5 of 5 stars
- Passion Home Health LLC — 4.5 of 5 stars
- Aleca Home Health — 4 of 5 stars
- Aspire Home Healthcare of Arizona, Inc. — 4 of 5 stars
- Scottsdale Healthcare Home Health — 3.5 of 5 stars
All Medicare-certified home health agencies in Phoenix and Maricopa and Pinal counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Haven Home Health Care Medicare-certified?
Yes. Haven Home Health Care is certified by Medicare under provider number 037492 and has been since 2019. Original Medicare pays certified agencies directly for covered home health care.
What is Haven Home Health Care's Medicare star rating?
4 out of 5 for quality of patient care. The Arizona average is 3.5. Its patient survey rating is 3 out of 5.
Does Haven Home Health Care provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy and medical social work.
