Phoenix Senior AdvisorSweetheart Healthcare LLC is a Medicare-certified home health agency based at 575 West Chandler Blvd, Suite #125 in Chandler, AZ 85225. Medicare first certified it in 2022, 4 years ago. Medicare rates its quality of patient care at 4.5 out of 5 stars, above the Arizona average of 3.5. Its strongest result against the Arizona average is met expected function at discharge; its weakest is flu shot status checked.
What is Sweetheart Healthcare LLC's Medicare record?
| Agency | Sweetheart Healthcare LLC |
|---|---|
| Address | 575 West Chandler Blvd, Suite #125, Chandler, AZ 85225 |
| Phone | (940) 613-1123 |
| Medicare provider number (CCN) | 037813 |
| Ownership | - |
| Medicare-certified since | 06/07/2022 |
How does Sweetheart Healthcare LLC score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Sweetheart Healthcare LLC. It is better than the Arizona average on 7 and worse on 2.
| Measure | Sweetheart Healthcare LLC | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Started care on time | 100% | 97.2% | 96.6% | About the same |
| Got better at walking or moving around | 96.8% | 86.9% | 88.6% | Better |
| Got better at getting in and out of bed | 96.7% | 88.6% | 89.8% | Better |
| Got better at bathing | 97.8% | 89.9% | 90.7% | Better |
| Breathing improved | 94.2% | 91.2% | 91.5% | Better |
| Got better at taking medicines correctly | 96.2% | 87.1% | 88.3% | Better |
| Medication issues addressed on time | 99.7% | 94.8% | 94.4% | Better |
| Flu shot status checked | 32.9% | 58.4% | 63.3% | Worse |
| Met expected function at discharge | 82.9% | 71.8% | 71.7% | Better |
| Falls with major injury (lower is better) | 2.3% | 0.9% | 0.9% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.4% | 0.2% | 0.2% | About the same |
Where it stands out: met expected function at discharge, got better at walking or moving around and got better at taking medicines correctly.
Where it trails: flu shot status checked and falls with major injury.
What do patients say about Sweetheart Healthcare LLC?
83% of surveyed patients said they would definitely recommend Sweetheart Healthcare LLC, based on 185 completed surveys. The Arizona average is 77%.
| Survey question | Sweetheart Healthcare LLC | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Team gave care in a professional way | 90% | 88% | 89% | About the same |
| Team communicated well | 90% | 85% | 86% | Better |
| Team discussed medicines, pain and home safety | 84% | 79% | 82% | Better |
| Rated the agency 9 or 10 out of 10 | 89% | 84% | 85% | Better |
| Would definitely recommend the agency | 83% | 77% | 79% | Better |
Do Sweetheart Healthcare LLC's patients end up back in the hospital?
Medicare rates Sweetheart Healthcare LLC worse than the national rate on: patients who went home and stayed home after care ended and preventable hospital stays during care.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Worse Than National Rate | 64.8% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 3.5% |
| Preventable hospital stays during care | Worse Than National Rate | 14.3% |
Which home health services does Sweetheart Healthcare LLC provide, and which does it not?
Sweetheart Healthcare LLC has not reported its services to Medicare.
| Service | Offered by Sweetheart Healthcare LLC? |
|---|---|
| Skilled nursing | No |
| Physical therapy | No |
| Occupational therapy | No |
| Speech therapy | No |
| Medical social work | No |
| Home health aide | No |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Phoenix-area ZIP codes does Sweetheart Healthcare LLC serve?
Sweetheart Healthcare LLC tells Medicare it serves 66 ZIP codes in Phoenix and Maricopa and Pinal counties, out of 67 in total.
- 85006
- 85016
- 85018
- 85019
- 85032
- 85040
- 85041
- 85042
- 85044
- 85045
- 85048
- 85053
- 85118
- 85119
- 85120
- 85121
- 85122
- 85123
- 85128
- 85131
- 85132
- 85138
- 85139
- 85140
- 85142
- 85143
- 85147
- 85172
- 85193
- 85194
- 85201
- 85202
- 85203
- 85204
- 85205
- 85206
- 85207
- 85208
- 85209
- 85210
- 85212
- 85213
- 85215
- 85224
- 85225
- 85226
- 85233
- 85234
- 85248
- 85249
- 85254
- 85257
- 85258
- 85259
- 85262
- 85268
- 85281
- 85282
- 85283
- 85284
- 85286
- 85295
- 85296
- 85297
- 85298
- 85339
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Sweetheart Healthcare LLC before starting care?
Ask about fall prevention
2.3% of its patients had a fall with a major injury during care, against 0.9% across Arizona. Ask for a home safety review at the first visit and what they change after a fall.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Which other home health agencies serve Chandler, AZ?
These Medicare-certified agencies are also based in or near Chandler.
- Dignity Health at Home — 4 of 5 stars
- Bridges Home Health, Inc — 2 of 5 stars
All Medicare-certified home health agencies in Phoenix and Maricopa and Pinal counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Sweetheart Healthcare LLC Medicare-certified?
Yes. Sweetheart Healthcare LLC is certified by Medicare under provider number 037813 and has been since 2022. Original Medicare pays certified agencies directly for covered home health care.
What is Sweetheart Healthcare LLC's Medicare star rating?
4.5 out of 5 for quality of patient care. The Arizona average is 3.5. Its patient survey rating is 4 out of 5.
Does Sweetheart Healthcare LLC provide physical therapy at home?
It does not report offering physical therapy to Medicare, so ask before assuming it does.
