Phoenix Senior AdvisorDignity Health at Home is a Medicare-certified home health agency based at 1351 North Alma School Road, Suite 270 in Chandler, AZ 85224. Medicare first certified it in 2010, 16 years ago. Medicare rates its quality of patient care at 4 out of 5 stars, above the Arizona average of 3.5. It beats the Arizona average on 5 of the measures Medicare publishes and trails on none.
What is Dignity Health at Home's Medicare record?
| Agency | Dignity Health at Home |
|---|---|
| Address | 1351 North Alma School Road, Suite 270, Chandler, AZ 85224 |
| Phone | (480) 726-3357 |
| Medicare provider number (CCN) | 037281 |
| Ownership | Proprietary |
| Medicare-certified since | 03/12/2010 |
How does Dignity Health at Home score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Dignity Health at Home. It is better than the Arizona average on 5 and worse on 0.
| Measure | Dignity Health at Home | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Started care on time | 99.4% | 97.2% | 96.6% | About the same |
| Got better at walking or moving around | 91.5% | 86.9% | 88.6% | Better |
| Got better at getting in and out of bed | 91.3% | 88.6% | 89.8% | About the same |
| Got better at bathing | 94.9% | 89.9% | 90.7% | Better |
| Breathing improved | 96.8% | 91.2% | 91.5% | Better |
| Got better at taking medicines correctly | 92% | 87.1% | 88.3% | Better |
| Medication issues addressed on time | 98.7% | 94.8% | 94.4% | Better |
| Flu shot status checked | 61.2% | 58.4% | 63.3% | About the same |
| Met expected function at discharge | 73.3% | 71.8% | 71.7% | About the same |
| Falls with major injury (lower is better) | 1.3% | 0.9% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.2% | 0.2% | 0.2% | About the same |
Where it stands out: breathing improved, got better at bathing and got better at taking medicines correctly.
What do patients say about Dignity Health at Home?
79% of surveyed patients said they would definitely recommend Dignity Health at Home, based on 385 completed surveys. The Arizona average is 77%.
| Survey question | Dignity Health at Home | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Team gave care in a professional way | 87% | 88% | 89% | About the same |
| Team communicated well | 88% | 85% | 86% | Better |
| Team discussed medicines, pain and home safety | 84% | 79% | 82% | Better |
| Rated the agency 9 or 10 out of 10 | 84% | 84% | 85% | About the same |
| Would definitely recommend the agency | 79% | 77% | 79% | About the same |
Do Dignity Health at Home's patients end up back in the hospital?
Medicare rates Dignity Health at Home better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 82.7% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4% |
| Preventable hospital stays during care | Same As National Rate | 11.8% |
Which home health services does Dignity Health at Home provide, and which does it not?
Dignity Health at Home reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Dignity Health at Home? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Phoenix-area ZIP codes does Dignity Health at Home serve?
Dignity Health at Home tells Medicare it serves 56 ZIP codes in Phoenix and Maricopa and Pinal counties, out of 59 in total.
- 85004
- 85006
- 85008
- 85009
- 85012
- 85013
- 85014
- 85015
- 85016
- 85017
- 85018
- 85019
- 85020
- 85035
- 85040
- 85041
- 85042
- 85044
- 85045
- 85048
- 85118
- 85119
- 85120
- 85140
- 85142
- 85143
- 85201
- 85202
- 85203
- 85204
- 85205
- 85206
- 85207
- 85208
- 85209
- 85210
- 85212
- 85213
- 85215
- 85224
- 85225
- 85226
- 85233
- 85234
- 85248
- 85249
- 85260
- 85281
- 85282
- 85283
- 85284
- 85286
- 85295
- 85296
- 85297
- 85298
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Dignity Health at Home before starting care?
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Which other home health agencies serve Chandler, AZ?
These Medicare-certified agencies are also based in or near Chandler.
- Sweetheart Healthcare LLC — 4.5 of 5 stars
- Bridges Home Health, Inc — 2 of 5 stars
All Medicare-certified home health agencies in Phoenix and Maricopa and Pinal counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Dignity Health at Home Medicare-certified?
Yes. Dignity Health at Home is certified by Medicare under provider number 037281 and has been since 2010. Original Medicare pays certified agencies directly for covered home health care.
What is Dignity Health at Home's Medicare star rating?
4 out of 5 for quality of patient care. The Arizona average is 3.5. Its patient survey rating is 4 out of 5.
Does Dignity Health at Home provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
