Phoenix Senior AdvisorFamily Home Health is a Medicare-certified home health agency based at 123 North Centennial Way, Suite 150 in Mesa, AZ 85201. Medicare first certified it in 2023, 3 years ago. Medicare rates its quality of patient care at 3.5 out of 5 stars, level with the Arizona average of 3.5. It beats the Arizona average on 3 of the measures Medicare publishes and trails on none.
What is Family Home Health's Medicare record?
| Agency | Family Home Health |
|---|---|
| Address | 123 North Centennial Way, Suite 150, Mesa, AZ 85201 |
| Phone | (480) 695-2881 |
| Medicare provider number (CCN) | 037825 |
| Ownership | - |
| Medicare-certified since | 02/02/2023 |
How does Family Home Health score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Family Home Health. It is better than the Arizona average on 3 and worse on 0.
| Measure | Family Home Health | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Started care on time | 98.3% | 97.2% | 96.6% | About the same |
| Got better at walking or moving around | 86.5% | 86.9% | 88.6% | About the same |
| Got better at getting in and out of bed | 90.8% | 88.6% | 89.8% | About the same |
| Got better at bathing | 92.7% | 89.9% | 90.7% | About the same |
| Breathing improved | 94.3% | 91.2% | 91.5% | Better |
| Got better at taking medicines correctly | 88.4% | 87.1% | 88.3% | About the same |
| Medication issues addressed on time | 98.1% | 94.8% | 94.4% | Better |
| Flu shot status checked | 84% | 58.4% | 63.3% | Better |
| Met expected function at discharge | 73% | 71.8% | 71.7% | About the same |
| Falls with major injury (lower is better) | 0.5% | 0.9% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.5% | 0.2% | 0.2% | About the same |
Where it stands out: flu shot status checked, medication issues addressed on time and breathing improved.
What do patients say about Family Home Health?
Medicare has not published patient survey results for Family Home Health. The survey is only reported once an agency has enough completed responses, so smaller and newer agencies often have none. That is a gap in the record, not a mark against it.
Do Family Home Health's patients end up back in the hospital?
Medicare rates Family Home Health better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 90.1% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4% |
| Preventable hospital stays during care | Same As National Rate | 11.1% |
Which home health services does Family Home Health provide, and which does it not?
Family Home Health has not reported its services to Medicare.
| Service | Offered by Family Home Health? |
|---|---|
| Skilled nursing | No |
| Physical therapy | No |
| Occupational therapy | No |
| Speech therapy | No |
| Medical social work | No |
| Home health aide | No |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Phoenix-area ZIP codes does Family Home Health serve?
Family Home Health tells Medicare it serves 75 ZIP codes in Phoenix and Maricopa and Pinal counties, out of 76 in total.
- 85016
- 85022
- 85029
- 85031
- 85033
- 85037
- 85041
- 85042
- 85043
- 85044
- 85048
- 85118
- 85119
- 85120
- 85122
- 85132
- 85138
- 85139
- 85140
- 85142
- 85143
- 85201
- 85202
- 85203
- 85204
- 85205
- 85206
- 85207
- 85208
- 85209
- 85210
- 85212
- 85213
- 85215
- 85224
- 85225
- 85226
- 85233
- 85234
- 85248
- 85249
- 85250
- 85253
- 85254
- 85258
- 85259
- 85260
- 85268
- 85281
- 85282
- 85283
- 85284
- 85286
- 85295
- 85296
- 85297
- 85298
- 85301
- 85306
- 85323
- 85326
- 85335
- 85338
- 85340
- 85345
- 85351
- 85353
- 85374
- 85375
- 85379
- 85382
- 85388
- 85392
- 85395
- 85396
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Family Home Health before starting care?
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Which other home health agencies serve Mesa, AZ?
These Medicare-certified agencies are also based in or near Mesa.
- Banner Home Care-Arizona — 4 of 5 stars
- Victory Home Care Agency — 5 of 5 stars
- Grace Home Health Care — 4.5 of 5 stars
- Billet Home Health Inc - Mesa — 4 of 5 stars
- Advance Home Health Care, LLC — 3.5 of 5 stars
- Aegis Homecare, Inc — 3.5 of 5 stars
All Medicare-certified home health agencies in Phoenix and Maricopa and Pinal counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Family Home Health Medicare-certified?
Yes. Family Home Health is certified by Medicare under provider number 037825 and has been since 2023. Original Medicare pays certified agencies directly for covered home health care.
What is Family Home Health's Medicare star rating?
3.5 out of 5 for quality of patient care. The Arizona average is 3.5.
Does Family Home Health provide physical therapy at home?
It does not report offering physical therapy to Medicare, so ask before assuming it does.
