Phoenix Senior AdvisorBanner Home Care-Arizona is a Medicare-certified home health agency based at 525 W Brown Rd Ste 4002 in Mesa, AZ 85201. Medicare first certified it in 1977, 49 years ago. Medicare rates its quality of patient care at 4 out of 5 stars, above the Arizona average of 3.5. It beats the Arizona average on 3 of the measures Medicare publishes and trails on none.
What is Banner Home Care-Arizona's Medicare record?
| Agency | Banner Home Care-Arizona |
|---|---|
| Address | 525 W Brown Rd Ste 4002, Mesa, AZ 85201 |
| Phone | (480) 657-1000 |
| Medicare provider number (CCN) | 037015 |
| Ownership | Non-Profit |
| Medicare-certified since | 12/19/1977 |
How does Banner Home Care-Arizona score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Banner Home Care-Arizona. It is better than the Arizona average on 3 and worse on 0.
| Measure | Banner Home Care-Arizona | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Started care on time | 99.8% | 97.2% | 96.6% | About the same |
| Got better at walking or moving around | 89.2% | 86.9% | 88.6% | About the same |
| Got better at getting in and out of bed | 90.3% | 88.6% | 89.8% | About the same |
| Got better at bathing | 91% | 89.9% | 90.7% | About the same |
| Breathing improved | 93.5% | 91.2% | 91.5% | About the same |
| Got better at taking medicines correctly | 89.2% | 87.1% | 88.3% | About the same |
| Medication issues addressed on time | 98.9% | 94.8% | 94.4% | Better |
| Flu shot status checked | 63.8% | 58.4% | 63.3% | Better |
| Met expected function at discharge | 78.5% | 71.8% | 71.7% | Better |
| Falls with major injury (lower is better) | 0.8% | 0.9% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.2% | 0.2% | 0.2% | About the same |
Where it stands out: met expected function at discharge, flu shot status checked and medication issues addressed on time.
What do patients say about Banner Home Care-Arizona?
76% of surveyed patients said they would definitely recommend Banner Home Care-Arizona, based on 1233 completed surveys. The Arizona average is 77%.
| Survey question | Banner Home Care-Arizona | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Team gave care in a professional way | 89% | 88% | 89% | About the same |
| Team communicated well | 87% | 85% | 86% | About the same |
| Team discussed medicines, pain and home safety | 79% | 79% | 82% | About the same |
| Rated the agency 9 or 10 out of 10 | 86% | 84% | 85% | About the same |
| Would definitely recommend the agency | 76% | 77% | 79% | About the same |
Do Banner Home Care-Arizona's patients end up back in the hospital?
Medicare rates Banner Home Care-Arizona worse than the national rate on: preventable hospital readmissions in the 30 days after care.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 93.1% |
| Preventable hospital readmissions in the 30 days after care | Worse Than National Rate | 5.2% |
| Preventable hospital stays during care | Better Than National Rate | 8.5% |
Which home health services does Banner Home Care-Arizona provide, and which does it not?
Banner Home Care-Arizona reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Banner Home Care-Arizona? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Phoenix-area ZIP codes does Banner Home Care-Arizona serve?
Banner Home Care-Arizona tells Medicare it serves 143 ZIP codes in Phoenix and Maricopa and Pinal counties, out of 147 in total.
- 85003
- 85004
- 85006
- 85007
- 85008
- 85009
- 85012
- 85013
- 85014
- 85015
- 85016
- 85017
- 85018
- 85019
- 85020
- 85021
- 85022
- 85023
- 85024
- 85027
- 85028
- 85029
- 85031
- 85032
- 85033
- 85034
- 85035
- 85037
- 85040
- 85041
- 85042
- 85043
- 85044
- 85045
- 85048
- 85050
- 85051
- 85053
- 85054
- 85083
- 85085
- 85086
- 85087
- 85118
- 85119
- 85120
- 85122
- 85123
- 85128
- 85131
- 85132
- 85138
- 85139
- 85140
- 85142
- 85143
- 85172
- 85173
- 85191
- 85193
- 85194
- 85201
- 85202
- 85203
- 85204
- 85205
- 85206
- 85207
- 85208
- 85209
- 85210
- 85212
- 85213
- 85215
- 85224
- 85225
- 85226
- 85233
- 85234
- 85248
- 85249
- 85250
- 85251
- 85253
- 85254
- 85255
- 85256
- 85257
- 85258
- 85259
- 85260
- 85262
- 85263
- 85264
- 85266
- 85268
- 85281
- 85282
- 85283
- 85284
- 85286
- 85295
- 85296
- 85297
- 85298
- 85301
- 85302
- 85303
- 85304
- 85305
- 85306
- 85307
- 85308
- 85310
- 85323
- 85326
- 85331
- 85335
- 85338
- 85339
- 85340
- 85345
- 85351
- 85353
- 85354
- 85355
- 85361
- 85363
- 85373
- 85374
- 85375
- 85377
- 85378
- 85379
- 85381
- 85382
- 85383
- 85387
- 85388
- 85390
- 85392
- 85395
- 85396
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Banner Home Care-Arizona before starting care?
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Which other home health agencies serve Mesa, AZ?
These Medicare-certified agencies are also based in or near Mesa.
- Family Home Health — 3.5 of 5 stars
- Victory Home Care Agency — 5 of 5 stars
- Grace Home Health Care — 4.5 of 5 stars
- Billet Home Health Inc - Mesa — 4 of 5 stars
- Advance Home Health Care, LLC — 3.5 of 5 stars
- Aegis Homecare, Inc — 3.5 of 5 stars
All Medicare-certified home health agencies in Phoenix and Maricopa and Pinal counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Banner Home Care-Arizona Medicare-certified?
Yes. Banner Home Care-Arizona is certified by Medicare under provider number 037015 and has been since 1977. Original Medicare pays certified agencies directly for covered home health care.
What is Banner Home Care-Arizona's Medicare star rating?
4 out of 5 for quality of patient care. The Arizona average is 3.5. Its patient survey rating is 3 out of 5.
Does Banner Home Care-Arizona provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
