Phoenix Senior AdvisorCenterwell Home Health is a Medicare-certified home health agency based at 16620 North 40TH Street, Suite D4 in Phoenix, AZ 85032. Medicare first certified it in 1983, 43 years ago. Medicare rates its quality of patient care at 3 out of 5 stars, below the Arizona average of 3.5. Its strongest result against the Arizona average is flu shot status checked; its weakest is started care on time.
What is Centerwell Home Health's Medicare record?
| Agency | Centerwell Home Health |
|---|---|
| Address | 16620 North 40TH Street, Suite D4, Phoenix, AZ 85032 |
| Phone | (602) 992-0709 |
| Medicare provider number (CCN) | 037037 |
| Ownership | Proprietary |
| Medicare-certified since | 03/21/1983 |
How does Centerwell Home Health score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Centerwell Home Health. It is better than the Arizona average on 2 and worse on 1.
| Measure | Centerwell Home Health | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Started care on time | 91.9% | 97.2% | 96.6% | Worse |
| Got better at walking or moving around | 88.3% | 86.9% | 88.6% | About the same |
| Got better at getting in and out of bed | 88.1% | 88.6% | 89.8% | About the same |
| Got better at bathing | 87.9% | 89.9% | 90.7% | About the same |
| Breathing improved | 93.2% | 91.2% | 91.5% | About the same |
| Got better at taking medicines correctly | 88% | 87.1% | 88.3% | About the same |
| Medication issues addressed on time | 98.3% | 94.8% | 94.4% | Better |
| Flu shot status checked | 74.3% | 58.4% | 63.3% | Better |
| Met expected function at discharge | 73.3% | 71.8% | 71.7% | About the same |
| Falls with major injury (lower is better) | 0.8% | 0.9% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.1% | 0.2% | 0.2% | About the same |
Where it stands out: flu shot status checked and medication issues addressed on time.
Where it trails: started care on time.
What do patients say about Centerwell Home Health?
75% of surveyed patients said they would definitely recommend Centerwell Home Health, based on 268 completed surveys. The Arizona average is 77%.
| Survey question | Centerwell Home Health | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Team gave care in a professional way | 88% | 88% | 89% | About the same |
| Team communicated well | 84% | 85% | 86% | About the same |
| Team discussed medicines, pain and home safety | 74% | 79% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 85% | 84% | 85% | About the same |
| Would definitely recommend the agency | 75% | 77% | 79% | About the same |
Do Centerwell Home Health's patients end up back in the hospital?
Medicare rates Centerwell Home Health better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 88.2% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.5% |
| Preventable hospital stays during care | Same As National Rate | 9.7% |
Which home health services does Centerwell Home Health provide, and which does it not?
Centerwell Home Health reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Centerwell Home Health? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Phoenix-area ZIP codes does Centerwell Home Health serve?
Centerwell Home Health tells Medicare it serves 128 ZIP codes in Phoenix and Maricopa and Pinal counties, out of 129 in total.
- 85003
- 85004
- 85006
- 85007
- 85008
- 85009
- 85012
- 85013
- 85014
- 85015
- 85016
- 85017
- 85018
- 85019
- 85020
- 85021
- 85022
- 85023
- 85024
- 85027
- 85028
- 85029
- 85031
- 85032
- 85033
- 85035
- 85037
- 85040
- 85041
- 85042
- 85043
- 85044
- 85045
- 85048
- 85050
- 85051
- 85053
- 85054
- 85083
- 85085
- 85086
- 85087
- 85118
- 85119
- 85120
- 85140
- 85142
- 85143
- 85201
- 85202
- 85203
- 85204
- 85205
- 85206
- 85207
- 85208
- 85209
- 85210
- 85212
- 85213
- 85215
- 85224
- 85225
- 85226
- 85233
- 85234
- 85248
- 85249
- 85250
- 85251
- 85253
- 85254
- 85255
- 85257
- 85258
- 85259
- 85260
- 85262
- 85263
- 85264
- 85266
- 85268
- 85281
- 85282
- 85283
- 85284
- 85286
- 85295
- 85296
- 85297
- 85298
- 85301
- 85302
- 85303
- 85304
- 85305
- 85306
- 85307
- 85308
- 85310
- 85323
- 85326
- 85329
- 85331
- 85335
- 85338
- 85339
- 85340
- 85345
- 85351
- 85353
- 85355
- 85361
- 85363
- 85373
- 85374
- 85375
- 85377
- 85378
- 85379
- 85381
- 85382
- 85383
- 85387
- 85388
- 85392
- 85395
- 85396
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Centerwell Home Health before starting care?
Ask how fast the first visit happens
Medicare's data shows Centerwell Home Health started care on time for 91.9% of patients, against a Arizona average of 97.2%. Ask how many days it takes from the doctor's order to the first nurse visit, and what happens if the order arrives on a Friday.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Which other home health agencies serve Phoenix, AZ?
These Medicare-certified agencies are also based in or near Phoenix.
- Advisacare Solutions of Arizona, LLC — 4 of 5 stars
- Alpha Healthcare, LLC — 2 of 5 stars
- Emblem Home Health Phoenix — 5 of 5 stars
- Nightingale Homecare — 5 of 5 stars
- Summit Home Health LLC — 5 of 5 stars
- Amedisys Home Health Care — 4.5 of 5 stars
All Medicare-certified home health agencies in Phoenix and Maricopa and Pinal counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Centerwell Home Health Medicare-certified?
Yes. Centerwell Home Health is certified by Medicare under provider number 037037 and has been since 1983. Original Medicare pays certified agencies directly for covered home health care.
What is Centerwell Home Health's Medicare star rating?
3 out of 5 for quality of patient care. The Arizona average is 3.5. Its patient survey rating is 3 out of 5.
Does Centerwell Home Health provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
