Phoenix Senior AdvisorZephyr Hospice is a Medicare-certified hospice based at 14040 North Cave Creek Road, Suite 308 in Phoenix, AZ 85022. It has been certified since 2017. It cares for about 14 patients on an average day, making it a small hospice. It scores 7 out of 10 on Medicare's Hospice Care Index; the Arizona average is 8.8. The index flags 3 areas where it is worse than the Arizona average, starting with gaps in nursing visits longer than 7 days.
What is Zephyr Hospice's Medicare record?
| Hospice | Zephyr Hospice |
|---|---|
| Address | 14040 North Cave Creek Road, Suite 308, Phoenix, AZ 85022 |
| Phone | (480) 584-4373 |
| Medicare provider number (CCN) | 031662 |
| Ownership | For-Profit |
| Medicare-certified since | 03/01/2017 |
How does Zephyr Hospice score on Medicare's Hospice Care Index?
Zephyr Hospice scores 7 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Arizona average it is better on 2 of the indicators below and worse on 3.
| Indicator | Zephyr Hospice | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 65.9% | 58.4% | 52.4% | Worse |
| Patients discharged alive within 7 days (lower is better) | 0% | 6.4% | 7.3% | Better |
| Patients discharged alive after 180 days or more (lower is better) | 70% | 37.8% | 37.4% | Worse |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 0% | 6.5% | 8.5% | Better |
| Live discharge followed by death in hospital (lower is better) | 0% | 1.3% | 2.1% | About the same |
| Nurse minutes per routine home care day | 7.4 min | 11.3 min | 19.9 min | Worse |
| Share of skilled nursing minutes given on weekends | 7.8% | 7.1% | 9.6% | About the same |
| Patients visited by a nurse in the last 3 days of life | 88.5% | 89.8% | 89.3% | About the same |
Separately, 94.1% of its patients received all seven recommended care steps at admission (Arizona average 94.3%) and 58.3% were visited by a nurse or social worker on at least two of their last three days (Arizona average 55.7%).
What do families say about Zephyr Hospice?
Medicare has not published family caregiver survey results for Zephyr Hospice. Results appear only once a hospice has enough completed surveys over two years, so many smaller hospices have none.
Where does Zephyr Hospice deliver care, and to whom?
93% of zephyr hospice's care is delivered in assisted living and its largest patient group by diagnosis is dementia (67%). In the last three years it billed Medicare for routine home care only, with no continuous or inpatient care.
| Where care is delivered | Share of patients |
|---|---|
| In assisted living | 93% |
| At home | 7% |
| Primary diagnosis | Share of patients |
|---|---|
| Dementia | 67% |
Which Phoenix-area ZIP codes does Zephyr Hospice serve?
Zephyr Hospice tells Medicare it serves 25 ZIP codes in Phoenix and Maricopa and Pinal counties.
- 85018
- 85020
- 85022
- 85027
- 85028
- 85083
- 85087
- 85226
- 85250
- 85251
- 85253
- 85254
- 85257
- 85308
- 85310
- 85326
- 85351
- 85374
- 85375
- 85379
- 85381
- 85382
- 85383
- 85387
- 85392
What should you ask Zephyr Hospice before choosing it?
Ask how often the nurse visits
65.9% of Zephyr Hospice's patients went more than seven days without a nursing visit at some point, against 58.4% across Arizona. Ask for the planned visit schedule in writing and who decides when it changes.
Ask how eligibility is reviewed
70% of its live discharges came after six months or more of care (Arizona average 37.8%). Ask how often the doctor recertifies eligibility and what support is offered if a patient is discharged.
Ask how long nursing visits last
Its nurses average 7.4 minutes per routine care day, against 11.3 minutes across Arizona. Ask how long a typical visit lasts and whether the same nurse comes each time.
Ask how fast they can admit
Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.
Which other hospices serve Phoenix, AZ?
- Angels Touch Hospice Care Inc — Hospice Care Index 7 of 10
- Agave Hospice and Palliative Care — Hospice Care Index 10 of 10
- Assisted Hospice Care — Hospice Care Index 10 of 10
- Compassus - Phoenix — Hospice Care Index 10 of 10
- Dignity Hospice — Hospice Care Index 10 of 10
- Emblem Hospice Central — Hospice Care Index 10 of 10
All Medicare-certified hospices in Phoenix and Maricopa and Pinal counties
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Zephyr Hospice Medicare-certified?
Yes. Zephyr Hospice is certified by Medicare under provider number 031662 and has been since 2017.
What is Zephyr Hospice's Hospice Care Index score?
7 out of 10 in the current Medicare data. The Arizona average is 8.8.
How large is Zephyr Hospice?
It cares for about 14 patients on an average day.
