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Pillars Hospice Care, LLC: Medicare Hospice Quality Record in Phoenix, AZ

Pillars Hospice Care, LLC is a Medicare-certified hospice in Phoenix, AZ with a Hospice Care Index of 9 out of 10. Visit patterns, family survey answers…

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Home›In-Home Care›Hospices›Pillars Hospice Care, LLC

Pillars Hospice Care, LLC is a Medicare-certified hospice based at 10221 North 32ND Street, Suite H in Phoenix, AZ 85028. It has been certified since 2013. It cares for about 13 patients on an average day, making it a small hospice. It scores 9 out of 10 on Medicare's Hospice Care Index; the Arizona average is 8.8. The index flags 3 areas where it is worse than the Arizona average, starting with gaps in nursing visits longer than 7 days.

9 / 10Hospice Care Index
No rating publishedFamily caregiver survey
13Patients on an average day
2013Medicare-certified since

What is Pillars Hospice Care, LLC's Medicare record?

HospicePillars Hospice Care, LLC
Address10221 North 32ND Street, Suite H, Phoenix, AZ 85028
Phone(602) 788-1138
Medicare provider number (CCN)031616
OwnershipFor-Profit
Medicare-certified since05/27/2013

How does Pillars Hospice Care, LLC score on Medicare's Hospice Care Index?

Pillars Hospice Care, LLC scores 9 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Arizona average it is better on 1 of the indicators below and worse on 3.

IndicatorPillars Hospice Care, LLCArizona averageU.S. averagevs. Arizona
Gaps in nursing visits longer than 7 days (lower is better)73.8%58.4%52.4%Worse
Patients discharged alive within 7 days (lower is better)8.3%6.4%7.3%About the same
Patients discharged alive after 180 days or more (lower is better)41.7%37.8%37.4%Worse
Live discharge followed by a hospital stay and readmission to hospice (lower is better)8.3%6.5%8.5%About the same
Live discharge followed by death in hospital (lower is better)8.3%1.3%2.1%Worse
Nurse minutes per routine home care day9.8 min11.3 min19.9 minAbout the same
Share of skilled nursing minutes given on weekends4.7%7.1%9.6%About the same
Patients visited by a nurse in the last 3 days of life93.5%89.8%89.3%Better

Separately, 69% were visited by a nurse or social worker on at least two of their last three days (Arizona average 55.7%).

What do families say about Pillars Hospice Care, LLC?

Medicare has not published family caregiver survey results for Pillars Hospice Care, LLC. Results appear only once a hospice has enough completed surveys over two years, so many smaller hospices have none.

Where does Pillars Hospice Care, LLC deliver care, and to whom?

52% of pillars hospice care, llc's care is delivered in assisted living and its largest patient group by diagnosis is other conditions (66%). In the last three years it billed Medicare for routine home care only, with no continuous or inpatient care.

Where care is deliveredShare of patients
In assisted living52%
At home48%
Primary diagnosisShare of patients
Other conditions66%

Which Phoenix-area ZIP codes does Pillars Hospice Care, LLC serve?

Pillars Hospice Care, LLC tells Medicare it serves 22 ZIP codes in Phoenix and Maricopa and Pinal counties.

  • 85027
  • 85028
  • 85029
  • 85032
  • 85042
  • 85085
  • 85207
  • 85209
  • 85224
  • 85250
  • 85251
  • 85253
  • 85254
  • 85259
  • 85260
  • 85268
  • 85302
  • 85308
  • 85331
  • 85382
  • 85383
  • 85396

What should you ask Pillars Hospice Care, LLC before choosing it?

Ask how often the nurse visits

73.8% of Pillars Hospice Care, LLC's patients went more than seven days without a nursing visit at some point, against 58.4% across Arizona. Ask for the planned visit schedule in writing and who decides when it changes.

Ask how eligibility is reviewed

41.7% of its live discharges came after six months or more of care (Arizona average 37.8%). Ask how often the doctor recertifies eligibility and what support is offered if a patient is discharged.

Ask what the family is expected to do

Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.

Ask how fast they can admit

Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.

Which other hospices serve Phoenix, AZ?

All Medicare-certified hospices in Phoenix and Maricopa and Pinal counties

Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.

Common questions

Is Pillars Hospice Care, LLC Medicare-certified?

Yes. Pillars Hospice Care, LLC is certified by Medicare under provider number 031616 and has been since 2013.

What is Pillars Hospice Care, LLC's Hospice Care Index score?

9 out of 10 in the current Medicare data. The Arizona average is 8.8.

How large is Pillars Hospice Care, LLC?

It cares for about 13 patients on an average day.

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