Phoenix Senior AdvisorHospice of the Valley East is a Medicare-certified hospice based at 2020 E Woodside Ct in Gilbert, AZ 85297. It has been certified since 1989. It cares for about 619 patients on an average day, making it one of the larger hospices in the area. It scores 10 out of 10 on Medicare's Hospice Care Index; the Arizona average is 8.8. Family caregivers rate it 4 out of 5 stars. The index flags 1 area where it is worse than the Arizona average, starting with patients discharged alive after 180 days or more.
What is Hospice of the Valley East's Medicare record?
| Hospice | Hospice of the Valley East |
|---|---|
| Address | 2020 E Woodside Ct, Gilbert, AZ 85297 |
| Phone | (480) 730-5980 |
| Medicare provider number (CCN) | 031505 |
| Ownership | Non-Profit |
| Medicare-certified since | 01/04/1989 |
How does Hospice of the Valley East score on Medicare's Hospice Care Index?
Hospice of the Valley East scores 10 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Arizona average it is better on 5 of the indicators below and worse on 1.
| Indicator | Hospice of the Valley East | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 52.7% | 58.4% | 52.4% | Better |
| Patients discharged alive within 7 days (lower is better) | 8% | 6.4% | 7.3% | About the same |
| Patients discharged alive after 180 days or more (lower is better) | 42% | 37.8% | 37.4% | Worse |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 1.7% | 6.5% | 8.5% | Better |
| Live discharge followed by death in hospital (lower is better) | 0.6% | 1.3% | 2.1% | About the same |
| Nurse minutes per routine home care day | 13.8 min | 11.3 min | 19.9 min | Better |
| Share of skilled nursing minutes given on weekends | 10.1% | 7.1% | 9.6% | Better |
| Patients visited by a nurse in the last 3 days of life | 92.8% | 89.8% | 89.3% | Better |
Separately, 98.3% of its patients received all seven recommended care steps at admission (Arizona average 94.3%) and 52.9% were visited by a nurse or social worker on at least two of their last three days (Arizona average 55.7%).
What do families say about Hospice of the Valley East?
93% of family caregivers said they would definitely recommend Hospice of the Valley East; the Arizona average is 85%. The survey goes to the family member who was the main caregiver, after the patient has died.
| Survey question | Hospice of the Valley East | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Team always communicated well | 86% | 81% | 82% | Better |
| Team always provided timely help | 83% | 77% | 78% | Better |
| Team always treated the patient with respect | 94% | 92% | 91% | About the same |
| Right amount of emotional and spiritual support | 92% | 91% | 91% | About the same |
| Patient always got help for pain and symptoms | 80% | 76% | 76% | Better |
| Caregivers rated the hospice 9 or 10 | 89% | 83% | 83% | Better |
| Would definitely recommend the hospice | 93% | 85% | 85% | Better |
Where does Hospice of the Valley East deliver care, and to whom?
52% of hospice of the valley east's care is delivered at home and its largest patient group by diagnosis is cancer (31%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| At home | 52% |
| In assisted living | 39% |
| In a nursing facility | 6% |
| In an inpatient hospice unit | 2% |
| Other locations | 1% |
| Primary diagnosis | Share of patients |
|---|---|
| Cancer | 31% |
| Dementia | 20% |
| Heart and circulatory disease | 20% |
| Other conditions | 16% |
| Stroke | 7% |
| Respiratory disease | 7% |
Which Phoenix-area ZIP codes does Hospice of the Valley East serve?
Hospice of the Valley East tells Medicare it serves 118 ZIP codes in Phoenix and Maricopa and Pinal counties.
- 85003
- 85004
- 85006
- 85007
- 85008
- 85012
- 85013
- 85014
- 85015
- 85016
- 85017
- 85018
- 85019
- 85020
- 85021
- 85024
- 85027
- 85028
- 85029
- 85031
- 85032
- 85033
- 85037
- 85040
- 85041
- 85042
- 85044
- 85045
- 85048
- 85050
- 85053
- 85054
- 85086
- 85118
- 85119
- 85120
- 85121
- 85122
- 85123
- 85128
- 85131
- 85132
- 85138
- 85139
- 85140
- 85142
- 85143
- 85147
- 85193
- 85194
- 85201
- 85202
- 85203
- 85204
- 85205
- 85206
- 85207
- 85208
- 85209
- 85210
- 85212
- 85213
- 85215
- 85224
- 85225
- 85226
- 85233
- 85234
- 85236
- 85248
- 85249
- 85250
- 85251
- 85253
- 85254
- 85255
- 85256
- 85257
- 85258
- 85259
- 85260
- 85266
- 85268
- 85281
- 85282
- 85283
- 85284
- 85286
- 85295
- 85296
- 85297
- 85298
- 85301
- 85302
- 85303
- 85304
- 85308
- 85310
- 85323
- 85326
- 85331
- 85337
- 85338
- 85339
- 85340
- 85345
- 85351
- 85363
- 85373
- 85375
- 85382
- 85383
- 85387
- 85392
- 85395
- 85623
- 85658
- 85739
What should you ask Hospice of the Valley East before choosing it?
Ask how eligibility is reviewed
42% of its live discharges came after six months or more of care (Arizona average 37.8%). Ask how often the doctor recertifies eligibility and what support is offered if a patient is discharged.
Ask what the family is expected to do
Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.
Ask how fast they can admit
Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.
Ask where inpatient care happens
When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.
Which other hospices serve Gilbert, AZ?
- Advisacare Hospice, LLC — Hospice Care Index 10 of 10
- Aviant Hospice Phoenix — Hospice Care Index 10 of 10
- Always Present Hospice — Hospice Care Index 9 of 10
All Medicare-certified hospices in Phoenix and Maricopa and Pinal counties
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Hospice of the Valley East Medicare-certified?
Yes. Hospice of the Valley East is certified by Medicare under provider number 031505 and has been since 1989.
What is Hospice of the Valley East's Hospice Care Index score?
10 out of 10 in the current Medicare data. The Arizona average is 8.8.
How large is Hospice of the Valley East?
It cares for about 619 patients on an average day.
