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Hospice of the Valley - Central: Medicare Hospice Quality Record in Phoenix, AZ

Hospice of the Valley - Central is a Medicare-certified hospice in Phoenix, AZ with a Hospice Care Index of 10 out of 10 and 4 of 5 stars from family…

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Hospice of the Valley - Central is a Medicare-certified hospice based at 1510 E Flower St in Phoenix, AZ 85014. It has been certified since 1983. It cares for about 490 patients on an average day, making it one of the larger hospices in the area. It scores 10 out of 10 on Medicare's Hospice Care Index; the Arizona average is 8.8. Family caregivers rate it 4 out of 5 stars. The index flags 3 areas where it is worse than the Arizona average, starting with gaps in nursing visits longer than 7 days.

10 / 10Hospice Care Index
★★★★☆4 / 5Family caregiver survey
490Patients on an average day
1983Medicare-certified since

What is Hospice of the Valley - Central's Medicare record?

HospiceHospice of the Valley - Central
Address1510 E Flower St, Phoenix, AZ 85014
Phone(602) 287-7000
Medicare provider number (CCN)031500
OwnershipOther
Medicare-certified since11/17/1983

How does Hospice of the Valley - Central score on Medicare's Hospice Care Index?

Hospice of the Valley - Central scores 10 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Arizona average it is better on 2 of the indicators below and worse on 3.

IndicatorHospice of the Valley - CentralArizona averageU.S. averagevs. Arizona
Gaps in nursing visits longer than 7 days (lower is better)63.5%58.4%52.4%Worse
Patients discharged alive within 7 days (lower is better)11.2%6.4%7.3%Worse
Patients discharged alive after 180 days or more (lower is better)49.6%37.8%37.4%Worse
Live discharge followed by a hospital stay and readmission to hospice (lower is better)0.5%6.5%8.5%Better
Live discharge followed by death in hospital (lower is better)0.5%1.3%2.1%About the same
Nurse minutes per routine home care day12.5 min11.3 min19.9 minAbout the same
Share of skilled nursing minutes given on weekends10.7%7.1%9.6%Better
Patients visited by a nurse in the last 3 days of life92.3%89.8%89.3%About the same

Separately, 97.7% of its patients received all seven recommended care steps at admission (Arizona average 94.3%) and 52.3% were visited by a nurse or social worker on at least two of their last three days (Arizona average 55.7%).

What do families say about Hospice of the Valley - Central?

93% of family caregivers said they would definitely recommend Hospice of the Valley - Central; the Arizona average is 85%. The survey goes to the family member who was the main caregiver, after the patient has died.

Survey questionHospice of the Valley - CentralArizona averageU.S. averagevs. Arizona
Team always communicated well85%81%82%Better
Team always provided timely help82%77%78%Better
Team always treated the patient with respect94%92%91%About the same
Right amount of emotional and spiritual support92%91%91%About the same
Patient always got help for pain and symptoms80%76%76%Better
Caregivers rated the hospice 9 or 1088%83%83%Better
Would definitely recommend the hospice93%85%85%Better

Where does Hospice of the Valley - Central deliver care, and to whom?

48% of hospice of the valley - central's care is delivered at home and its largest patient group by diagnosis is cancer (29%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.

Where care is deliveredShare of patients
At home48%
In assisted living37%
In a nursing facility9%
In an inpatient hospice unit3%
Other locations3%
Primary diagnosisShare of patients
Cancer29%
Dementia22%
Other conditions18%
Heart and circulatory disease17%
Stroke7%
Respiratory disease7%

Which Phoenix-area ZIP codes does Hospice of the Valley - Central serve?

Hospice of the Valley - Central tells Medicare it serves 153 ZIP codes in Phoenix and Maricopa and Pinal counties.

  • 85003
  • 85004
  • 85006
  • 85007
  • 85008
  • 85009
  • 85012
  • 85013
  • 85014
  • 85015
  • 85016
  • 85017
  • 85018
  • 85019
  • 85020
  • 85021
  • 85022
  • 85023
  • 85024
  • 85027
  • 85028
  • 85029
  • 85031
  • 85032
  • 85033
  • 85034
  • 85035
  • 85037
  • 85040
  • 85041
  • 85042
  • 85043
  • 85044
  • 85045
  • 85048
  • 85050
  • 85051
  • 85053
  • 85054
  • 85083
  • 85085
  • 85086
  • 85087
  • 85118
  • 85119
  • 85120
  • 85121
  • 85122
  • 85123
  • 85128
  • 85131
  • 85132
  • 85137
  • 85138
  • 85139
  • 85140
  • 85141
  • 85142
  • 85143
  • 85147
  • 85172
  • 85173
  • 85193
  • 85194
  • 85201
  • 85202
  • 85203
  • 85204
  • 85205
  • 85206
  • 85207
  • 85208
  • 85209
  • 85210
  • 85212
  • 85213
  • 85215
  • 85224
  • 85225
  • 85226
  • 85233
  • 85234
  • 85248
  • 85249
  • 85250
  • 85251
  • 85253
  • 85254
  • 85255
  • 85256
  • 85257
  • 85258
  • 85259
  • 85260
  • 85262
  • 85263
  • 85264
  • 85266
  • 85268
  • 85281
  • 85282
  • 85283
  • 85284
  • 85286
  • 85295
  • 85296
  • 85297
  • 85298
  • 85301
  • 85302
  • 85303
  • 85304
  • 85305
  • 85306
  • 85307
  • 85308
  • 85310
  • 85320
  • 85322
  • 85323
  • 85326
  • 85329
  • 85331
  • 85333
  • 85335
  • 85337
  • 85338
  • 85339
  • 85340
  • 85345
  • 85351
  • 85353
  • 85354
  • 85355
  • 85361
  • 85363
  • 85373
  • 85374
  • 85375
  • 85377
  • 85378
  • 85379
  • 85381
  • 85382
  • 85383
  • 85387
  • 85388
  • 85390
  • 85392
  • 85395
  • 85396
  • 85658
  • 85739

What should you ask Hospice of the Valley - Central before choosing it?

Ask how often the nurse visits

63.5% of Hospice of the Valley - Central's patients went more than seven days without a nursing visit at some point, against 58.4% across Arizona. Ask for the planned visit schedule in writing and who decides when it changes.

Ask what happens in the first week

11.2% of its live discharges came within a week of enrollment (Arizona average 6.4%). Ask what the admission visit covers and how they confirm hospice is the right fit before enrolling.

Ask how eligibility is reviewed

49.6% of its live discharges came after six months or more of care (Arizona average 37.8%). Ask how often the doctor recertifies eligibility and what support is offered if a patient is discharged.

Ask how fast they can admit

Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.

Which other hospices serve Phoenix, AZ?

All Medicare-certified hospices in Phoenix and Maricopa and Pinal counties

Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.

Common questions

Is Hospice of the Valley - Central Medicare-certified?

Yes. Hospice of the Valley - Central is certified by Medicare under provider number 031500 and has been since 1983.

What is Hospice of the Valley - Central's Hospice Care Index score?

10 out of 10 in the current Medicare data. The Arizona average is 8.8.

How large is Hospice of the Valley - Central?

It cares for about 490 patients on an average day.

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