Hospice of the Valley - Central is a Medicare-certified hospice based at 1510 E Flower St in Phoenix, AZ 85014. It has been certified since 1983. It cares for about 490 patients on an average day, making it one of the larger hospices in the area. It scores 10 out of 10 on Medicare's Hospice Care Index; the Arizona average is 8.8. Family caregivers rate it 4 out of 5 stars. The index flags 3 areas where it is worse than the Arizona average, starting with gaps in nursing visits longer than 7 days.
What is Hospice of the Valley - Central's Medicare record?
| Hospice | Hospice of the Valley - Central |
|---|---|
| Address | 1510 E Flower St, Phoenix, AZ 85014 |
| Phone | (602) 287-7000 |
| Medicare provider number (CCN) | 031500 |
| Ownership | Other |
| Medicare-certified since | 11/17/1983 |
How does Hospice of the Valley - Central score on Medicare's Hospice Care Index?
Hospice of the Valley - Central scores 10 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Arizona average it is better on 2 of the indicators below and worse on 3.
| Indicator | Hospice of the Valley - Central | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 63.5% | 58.4% | 52.4% | Worse |
| Patients discharged alive within 7 days (lower is better) | 11.2% | 6.4% | 7.3% | Worse |
| Patients discharged alive after 180 days or more (lower is better) | 49.6% | 37.8% | 37.4% | Worse |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 0.5% | 6.5% | 8.5% | Better |
| Live discharge followed by death in hospital (lower is better) | 0.5% | 1.3% | 2.1% | About the same |
| Nurse minutes per routine home care day | 12.5 min | 11.3 min | 19.9 min | About the same |
| Share of skilled nursing minutes given on weekends | 10.7% | 7.1% | 9.6% | Better |
| Patients visited by a nurse in the last 3 days of life | 92.3% | 89.8% | 89.3% | About the same |
Separately, 97.7% of its patients received all seven recommended care steps at admission (Arizona average 94.3%) and 52.3% were visited by a nurse or social worker on at least two of their last three days (Arizona average 55.7%).
What do families say about Hospice of the Valley - Central?
93% of family caregivers said they would definitely recommend Hospice of the Valley - Central; the Arizona average is 85%. The survey goes to the family member who was the main caregiver, after the patient has died.
| Survey question | Hospice of the Valley - Central | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Team always communicated well | 85% | 81% | 82% | Better |
| Team always provided timely help | 82% | 77% | 78% | Better |
| Team always treated the patient with respect | 94% | 92% | 91% | About the same |
| Right amount of emotional and spiritual support | 92% | 91% | 91% | About the same |
| Patient always got help for pain and symptoms | 80% | 76% | 76% | Better |
| Caregivers rated the hospice 9 or 10 | 88% | 83% | 83% | Better |
| Would definitely recommend the hospice | 93% | 85% | 85% | Better |
Where does Hospice of the Valley - Central deliver care, and to whom?
48% of hospice of the valley - central's care is delivered at home and its largest patient group by diagnosis is cancer (29%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| At home | 48% |
| In assisted living | 37% |
| In a nursing facility | 9% |
| In an inpatient hospice unit | 3% |
| Other locations | 3% |
| Primary diagnosis | Share of patients |
|---|---|
| Cancer | 29% |
| Dementia | 22% |
| Other conditions | 18% |
| Heart and circulatory disease | 17% |
| Stroke | 7% |
| Respiratory disease | 7% |
Which Phoenix-area ZIP codes does Hospice of the Valley - Central serve?
Hospice of the Valley - Central tells Medicare it serves 153 ZIP codes in Phoenix and Maricopa and Pinal counties.
- 85003
- 85004
- 85006
- 85007
- 85008
- 85009
- 85012
- 85013
- 85014
- 85015
- 85016
- 85017
- 85018
- 85019
- 85020
- 85021
- 85022
- 85023
- 85024
- 85027
- 85028
- 85029
- 85031
- 85032
- 85033
- 85034
- 85035
- 85037
- 85040
- 85041
- 85042
- 85043
- 85044
- 85045
- 85048
- 85050
- 85051
- 85053
- 85054
- 85083
- 85085
- 85086
- 85087
- 85118
- 85119
- 85120
- 85121
- 85122
- 85123
- 85128
- 85131
- 85132
- 85137
- 85138
- 85139
- 85140
- 85141
- 85142
- 85143
- 85147
- 85172
- 85173
- 85193
- 85194
- 85201
- 85202
- 85203
- 85204
- 85205
- 85206
- 85207
- 85208
- 85209
- 85210
- 85212
- 85213
- 85215
- 85224
- 85225
- 85226
- 85233
- 85234
- 85248
- 85249
- 85250
- 85251
- 85253
- 85254
- 85255
- 85256
- 85257
- 85258
- 85259
- 85260
- 85262
- 85263
- 85264
- 85266
- 85268
- 85281
- 85282
- 85283
- 85284
- 85286
- 85295
- 85296
- 85297
- 85298
- 85301
- 85302
- 85303
- 85304
- 85305
- 85306
- 85307
- 85308
- 85310
- 85320
- 85322
- 85323
- 85326
- 85329
- 85331
- 85333
- 85335
- 85337
- 85338
- 85339
- 85340
- 85345
- 85351
- 85353
- 85354
- 85355
- 85361
- 85363
- 85373
- 85374
- 85375
- 85377
- 85378
- 85379
- 85381
- 85382
- 85383
- 85387
- 85388
- 85390
- 85392
- 85395
- 85396
- 85658
- 85739
What should you ask Hospice of the Valley - Central before choosing it?
Ask how often the nurse visits
63.5% of Hospice of the Valley - Central's patients went more than seven days without a nursing visit at some point, against 58.4% across Arizona. Ask for the planned visit schedule in writing and who decides when it changes.
Ask what happens in the first week
11.2% of its live discharges came within a week of enrollment (Arizona average 6.4%). Ask what the admission visit covers and how they confirm hospice is the right fit before enrolling.
Ask how eligibility is reviewed
49.6% of its live discharges came after six months or more of care (Arizona average 37.8%). Ask how often the doctor recertifies eligibility and what support is offered if a patient is discharged.
Ask how fast they can admit
Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.
Which other hospices serve Phoenix, AZ?
- Assisted Hospice Care — Hospice Care Index 10 of 10
- Compassus - Phoenix — Hospice Care Index 10 of 10
- Agave Hospice and Palliative Care — Hospice Care Index 10 of 10
- Dignity Hospice — Hospice Care Index 10 of 10
- Emblem Hospice Central — Hospice Care Index 10 of 10
- Faith Hospice — Hospice Care Index 10 of 10
All Medicare-certified hospices in Phoenix and Maricopa and Pinal counties
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Hospice of the Valley - Central Medicare-certified?
Yes. Hospice of the Valley - Central is certified by Medicare under provider number 031500 and has been since 1983.
What is Hospice of the Valley - Central's Hospice Care Index score?
10 out of 10 in the current Medicare data. The Arizona average is 8.8.
How large is Hospice of the Valley - Central?
It cares for about 490 patients on an average day.
