Phoenix Senior AdvisorHaven Hospice is a Medicare-certified hospice based at 15551 North Greenway Hayden Loop #155 in Scottsdale, AZ 85260. It has been certified since 2019. It cares for about 49 patients on an average day, making it a small hospice. It scores 9 out of 10 on Medicare's Hospice Care Index; the Arizona average is 8.8. The index flags 3 areas where it is worse than the Arizona average, starting with gaps in nursing visits longer than 7 days.
What is Haven Hospice's Medicare record?
| Hospice | Haven Hospice |
|---|---|
| Address | 15551 North Greenway Hayden Loop #155, Scottsdale, AZ 85260 |
| Phone | (941) 257-4285 |
| Medicare provider number (CCN) | 031695 |
| Ownership | For-Profit |
| Medicare-certified since | 07/11/2019 |
How does Haven Hospice score on Medicare's Hospice Care Index?
Haven Hospice scores 9 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Arizona average it is better on 1 of the indicators below and worse on 3.
| Indicator | Haven Hospice | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 73.1% | 58.4% | 52.4% | Worse |
| Patients discharged alive within 7 days (lower is better) | 11.3% | 6.4% | 7.3% | Worse |
| Patients discharged alive after 180 days or more (lower is better) | 28.7% | 37.8% | 37.4% | Better |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 6.3% | 6.5% | 8.5% | About the same |
| Live discharge followed by death in hospital (lower is better) | 3.8% | 1.3% | 2.1% | About the same |
| Nurse minutes per routine home care day | 8.8 min | 11.3 min | 19.9 min | Worse |
| Share of skilled nursing minutes given on weekends | 5.9% | 7.1% | 9.6% | About the same |
| Patients visited by a nurse in the last 3 days of life | 92.2% | 89.8% | 89.3% | About the same |
Separately, 88.1% of its patients received all seven recommended care steps at admission (Arizona average 94.3%) and 46.3% were visited by a nurse or social worker on at least two of their last three days (Arizona average 55.7%).
What do families say about Haven Hospice?
80% of family caregivers said they would definitely recommend Haven Hospice; the Arizona average is 85%. The survey goes to the family member who was the main caregiver, after the patient has died.
| Survey question | Haven Hospice | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Team always communicated well | 75% | 81% | 82% | Worse |
| Team always provided timely help | 73% | 77% | 78% | Worse |
| Team always treated the patient with respect | 88% | 92% | 91% | Worse |
| Right amount of emotional and spiritual support | 86% | 91% | 91% | Worse |
| Patient always got help for pain and symptoms | 72% | 76% | 76% | Worse |
| Caregivers rated the hospice 9 or 10 | 85% | 83% | 83% | About the same |
| Would definitely recommend the hospice | 80% | 85% | 85% | Worse |
Where does Haven Hospice deliver care, and to whom?
56% of haven hospice's care is delivered at home and its largest patient group by diagnosis is dementia (41%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| At home | 56% |
| In assisted living | 31% |
| In a nursing facility | 10% |
| In a skilled nursing facility | 3% |
| Primary diagnosis | Share of patients |
|---|---|
| Dementia | 41% |
| Other conditions | 26% |
| Heart and circulatory disease | 13% |
| Cancer | 8% |
| Respiratory disease | 7% |
| Stroke | 6% |
Which Phoenix-area ZIP codes does Haven Hospice serve?
Haven Hospice tells Medicare it serves 99 ZIP codes in Phoenix and Maricopa and Pinal counties.
- 85004
- 85006
- 85007
- 85008
- 85009
- 85013
- 85014
- 85015
- 85016
- 85017
- 85018
- 85020
- 85021
- 85022
- 85023
- 85024
- 85027
- 85029
- 85032
- 85033
- 85035
- 85037
- 85040
- 85041
- 85050
- 85051
- 85053
- 85054
- 85086
- 85087
- 85118
- 85119
- 85120
- 85121
- 85122
- 85131
- 85132
- 85138
- 85139
- 85140
- 85142
- 85143
- 85147
- 85201
- 85202
- 85203
- 85204
- 85205
- 85206
- 85207
- 85208
- 85209
- 85210
- 85212
- 85215
- 85224
- 85234
- 85248
- 85249
- 85250
- 85251
- 85254
- 85255
- 85257
- 85259
- 85260
- 85262
- 85266
- 85268
- 85282
- 85283
- 85286
- 85295
- 85297
- 85298
- 85302
- 85305
- 85306
- 85307
- 85308
- 85331
- 85338
- 85339
- 85340
- 85345
- 85351
- 85355
- 85363
- 85373
- 85374
- 85375
- 85379
- 85381
- 85382
- 85383
- 85388
- 85392
- 85395
- 85396
What should you ask Haven Hospice before choosing it?
Ask how often the nurse visits
73.1% of Haven Hospice's patients went more than seven days without a nursing visit at some point, against 58.4% across Arizona. Ask for the planned visit schedule in writing and who decides when it changes.
Ask what happens in the first week
11.3% of its live discharges came within a week of enrollment (Arizona average 6.4%). Ask what the admission visit covers and how they confirm hospice is the right fit before enrolling.
Ask how long nursing visits last
Its nurses average 8.8 minutes per routine care day, against 11.3 minutes across Arizona. Ask how long a typical visit lasts and whether the same nurse comes each time.
Ask how fast they can admit
Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.
Which other hospices serve Scottsdale, AZ?
- Infinity Hospice Care, LLC — Hospice Care Index 10 of 10
- Scottsdale Hospice of the Valley — Hospice Care Index 10 of 10
- Nueva Hospice & Palliative Care, LLC — Hospice Care Index 9 of 10
- Azul Hospice & Palliative Care — Hospice Care Index 8 of 10
- Royal Hospice Care LLC — Hospice Care Index 8 of 10
- Aleca Hospice — Hospice Care Index 10 of 10
All Medicare-certified hospices in Phoenix and Maricopa and Pinal counties
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Haven Hospice Medicare-certified?
Yes. Haven Hospice is certified by Medicare under provider number 031695 and has been since 2019.
What is Haven Hospice's Hospice Care Index score?
9 out of 10 in the current Medicare data. The Arizona average is 8.8.
How large is Haven Hospice?
It cares for about 49 patients on an average day.
