Phoenix Senior AdvisorGentiva II is a Medicare-certified hospice based at 1175 East Cottonwood Lane Suite 1 in Casa Grande, AZ 85122. It has been certified since 1996. It cares for about 117 patients on an average day, making it a mid-sized hospice. It scores 10 out of 10 on Medicare's Hospice Care Index; the Arizona average is 8.8. The index flags 1 area where it is worse than the Arizona average, starting with patients discharged alive after 180 days or more.
What is Gentiva II's Medicare record?
| Hospice | Gentiva II |
|---|---|
| Address | 1175 East Cottonwood Lane Suite 1, Casa Grande, AZ 85122 |
| Phone | (480) 461-3144 |
| Medicare provider number (CCN) | 031537 |
| Ownership | For-Profit |
| Medicare-certified since | 09/28/1996 |
How does Gentiva II score on Medicare's Hospice Care Index?
Gentiva II scores 10 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Arizona average it is better on 3 of the indicators below and worse on 1.
| Indicator | Gentiva II | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 32.4% | 58.4% | 52.4% | Better |
| Patients discharged alive within 7 days (lower is better) | 7.1% | 6.4% | 7.3% | About the same |
| Patients discharged alive after 180 days or more (lower is better) | 45% | 37.8% | 37.4% | Worse |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 3.3% | 6.5% | 8.5% | Better |
| Live discharge followed by death in hospital (lower is better) | 0.4% | 1.3% | 2.1% | About the same |
| Nurse minutes per routine home care day | 11.9 min | 11.3 min | 19.9 min | About the same |
| Share of skilled nursing minutes given on weekends | 5% | 7.1% | 9.6% | About the same |
| Patients visited by a nurse in the last 3 days of life | 95.4% | 89.8% | 89.3% | Better |
Separately, 94.4% of its patients received all seven recommended care steps at admission (Arizona average 94.3%) and 74% were visited by a nurse or social worker on at least two of their last three days (Arizona average 55.7%).
What do families say about Gentiva II?
83% of family caregivers said they would definitely recommend Gentiva II; the Arizona average is 85%. The survey goes to the family member who was the main caregiver, after the patient has died.
| Survey question | Gentiva II | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Team always communicated well | 83% | 81% | 82% | About the same |
| Team always provided timely help | 73% | 77% | 78% | Worse |
| Team always treated the patient with respect | 93% | 92% | 91% | About the same |
| Right amount of emotional and spiritual support | 90% | 91% | 91% | About the same |
| Patient always got help for pain and symptoms | 76% | 76% | 76% | About the same |
| Caregivers rated the hospice 9 or 10 | 81% | 83% | 83% | About the same |
| Would definitely recommend the hospice | 83% | 85% | 85% | About the same |
Where does Gentiva II deliver care, and to whom?
54% of gentiva ii's care is delivered at home and its largest patient group by diagnosis is heart and circulatory disease (40%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| At home | 54% |
| In assisted living | 42% |
| In a skilled nursing facility | 3% |
| Other locations | 1% |
| Primary diagnosis | Share of patients |
|---|---|
| Heart and circulatory disease | 40% |
| Dementia | 20% |
| Cancer | 17% |
| Respiratory disease | 11% |
| Other conditions | 10% |
| Stroke | 8% |
Which Phoenix-area ZIP codes does Gentiva II serve?
Gentiva II tells Medicare it serves 102 ZIP codes in Phoenix and Maricopa and Pinal counties.
- 85008
- 85015
- 85017
- 85018
- 85019
- 85020
- 85021
- 85022
- 85023
- 85024
- 85027
- 85029
- 85031
- 85032
- 85037
- 85040
- 85043
- 85048
- 85050
- 85051
- 85053
- 85086
- 85118
- 85119
- 85120
- 85122
- 85123
- 85128
- 85131
- 85132
- 85138
- 85139
- 85140
- 85141
- 85142
- 85143
- 85172
- 85193
- 85194
- 85201
- 85202
- 85203
- 85204
- 85205
- 85206
- 85207
- 85208
- 85209
- 85210
- 85212
- 85213
- 85215
- 85224
- 85225
- 85233
- 85234
- 85248
- 85249
- 85250
- 85251
- 85254
- 85255
- 85257
- 85258
- 85259
- 85260
- 85262
- 85263
- 85266
- 85268
- 85281
- 85282
- 85283
- 85284
- 85286
- 85295
- 85296
- 85298
- 85301
- 85302
- 85304
- 85308
- 85310
- 85323
- 85326
- 85335
- 85338
- 85339
- 85345
- 85351
- 85361
- 85373
- 85374
- 85375
- 85378
- 85379
- 85381
- 85382
- 85383
- 85387
- 85388
- 85392
What should you ask Gentiva II before choosing it?
Ask how eligibility is reviewed
45% of its live discharges came after six months or more of care (Arizona average 37.8%). Ask how often the doctor recertifies eligibility and what support is offered if a patient is discharged.
Ask where inpatient care happens
When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.
Ask what the family is expected to do
Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.
Ask how fast they can admit
Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.
Which other hospices serve Casa Grande, AZ?
- Hospice Compassus-Casa Grande — Hospice Care Index 10 of 10
- Agape Hospice Pinal County — Hospice Care Index 8 of 10
All Medicare-certified hospices in Phoenix and Maricopa and Pinal counties
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Gentiva II Medicare-certified?
Yes. Gentiva II is certified by Medicare under provider number 031537 and has been since 1996.
What is Gentiva II's Hospice Care Index score?
10 out of 10 in the current Medicare data. The Arizona average is 8.8.
How large is Gentiva II?
It cares for about 117 patients on an average day.
