Phoenix Senior AdvisorEmblem Hospice West is a Medicare-certified hospice based at 301 E Bethany Home Road Suite C-292 in Phoenix, AZ 85012. It has been certified since 2017. It cares for about 26 patients on an average day, making it a small hospice. It scores 9 out of 10 on Medicare's Hospice Care Index; the Arizona average is 8.8. The index flags 3 areas where it is worse than the Arizona average, starting with patients discharged alive within 7 days.
What is Emblem Hospice West's Medicare record?
| Hospice | Emblem Hospice West |
|---|---|
| Address | 301 E Bethany Home Road Suite C-292, Phoenix, AZ 85012 |
| Phone | (623) 322-8686 |
| Medicare provider number (CCN) | 031661 |
| Ownership | For-Profit |
| Medicare-certified since | 06/03/2017 |
How does Emblem Hospice West score on Medicare's Hospice Care Index?
Emblem Hospice West scores 9 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Arizona average it is better on 2 of the indicators below and worse on 3.
| Indicator | Emblem Hospice West | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 27.8% | 58.4% | 52.4% | Better |
| Patients discharged alive within 7 days (lower is better) | 10.6% | 6.4% | 7.3% | Worse |
| Patients discharged alive after 180 days or more (lower is better) | 29.8% | 37.8% | 37.4% | Better |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 10.6% | 6.5% | 8.5% | Worse |
| Live discharge followed by death in hospital (lower is better) | 8.5% | 1.3% | 2.1% | Worse |
| Nurse minutes per routine home care day | 9.4 min | 11.3 min | 19.9 min | About the same |
| Share of skilled nursing minutes given on weekends | 5.8% | 7.1% | 9.6% | About the same |
| Patients visited by a nurse in the last 3 days of life | 92.7% | 89.8% | 89.3% | About the same |
Separately, 99% of its patients received all seven recommended care steps at admission (Arizona average 94.3%) and 50% were visited by a nurse or social worker on at least two of their last three days (Arizona average 55.7%).
What do families say about Emblem Hospice West?
Medicare has not published family caregiver survey results for Emblem Hospice West. Results appear only once a hospice has enough completed surveys over two years, so many smaller hospices have none.
Where does Emblem Hospice West deliver care, and to whom?
54% of emblem hospice west's care is delivered at home and its largest patient group by diagnosis is other conditions (26%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| At home | 54% |
| In assisted living | 44% |
| In a skilled nursing facility | 2% |
| Primary diagnosis | Share of patients |
|---|---|
| Other conditions | 26% |
| Respiratory disease | 20% |
| Dementia | 19% |
| Heart and circulatory disease | 15% |
| Stroke | 12% |
Which Phoenix-area ZIP codes does Emblem Hospice West serve?
Emblem Hospice West tells Medicare it serves 73 ZIP codes in Phoenix and Maricopa and Pinal counties.
- 85009
- 85012
- 85013
- 85015
- 85018
- 85019
- 85021
- 85027
- 85029
- 85031
- 85032
- 85037
- 85040
- 85041
- 85043
- 85044
- 85050
- 85051
- 85120
- 85138
- 85143
- 85201
- 85202
- 85204
- 85205
- 85206
- 85207
- 85208
- 85209
- 85210
- 85213
- 85224
- 85225
- 85226
- 85233
- 85249
- 85251
- 85253
- 85254
- 85256
- 85257
- 85260
- 85268
- 85282
- 85283
- 85286
- 85301
- 85302
- 85303
- 85304
- 85308
- 85310
- 85323
- 85326
- 85335
- 85338
- 85340
- 85345
- 85351
- 85353
- 85373
- 85374
- 85375
- 85378
- 85379
- 85381
- 85382
- 85383
- 85387
- 85388
- 85392
- 85395
- 85396
What should you ask Emblem Hospice West before choosing it?
Ask what happens in the first week
10.6% of its live discharges came within a week of enrollment (Arizona average 6.4%). Ask what the admission visit covers and how they confirm hospice is the right fit before enrolling.
Ask how a crisis at home is handled
10.6% of its live discharges were followed by a hospital stay and a return to hospice (Arizona average 6.5%). Ask who comes to the house in a symptom crisis and how fast.
Ask what the family is expected to do
Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.
Ask how fast they can admit
Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.
Which other hospices serve Phoenix, AZ?
- Emblem Hospice Central — Hospice Care Index 10 of 10
- Arizona American Hospice, LLC — Hospice Care Index 9 of 10
- Arizona Hospice Care Inc — Hospice Care Index 6 of 10
- Agave Hospice and Palliative Care — Hospice Care Index 10 of 10
- Assisted Hospice Care — Hospice Care Index 10 of 10
- Compassus - Phoenix — Hospice Care Index 10 of 10
All Medicare-certified hospices in Phoenix and Maricopa and Pinal counties
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Emblem Hospice West Medicare-certified?
Yes. Emblem Hospice West is certified by Medicare under provider number 031661 and has been since 2017.
What is Emblem Hospice West's Hospice Care Index score?
9 out of 10 in the current Medicare data. The Arizona average is 8.8.
How large is Emblem Hospice West?
It cares for about 26 patients on an average day.
