Phoenix Senior AdvisorInbalance Home Health, LLC is a Medicare-certified home health agency based at 36397 North Gantzel Road #101 in San Tan Valley, AZ 85140. Medicare first certified it in 2017, 9 years ago. Medicare rates its quality of patient care at 2 out of 5 stars, below the Arizona average of 3.5. It trails the Arizona average on 10 of the measures Medicare publishes and beats it on none.
What is Inbalance Home Health, LLC's Medicare record?
| Agency | Inbalance Home Health, LLC |
|---|---|
| Address | 36397 North Gantzel Road #101, San Tan Valley, AZ 85140 |
| Phone | (480) 494-6622 |
| Medicare provider number (CCN) | 037472 |
| Ownership | Proprietary |
| Medicare-certified since | 11/17/2017 |
How does Inbalance Home Health, LLC score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Inbalance Home Health, LLC. It is better than the Arizona average on 0 and worse on 10.
| Measure | Inbalance Home Health, LLC | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Started care on time | 82.1% | 97.2% | 96.6% | Worse |
| Got better at walking or moving around | 78.1% | 86.9% | 88.6% | Worse |
| Got better at getting in and out of bed | 82.9% | 88.6% | 89.8% | Worse |
| Got better at bathing | 85.1% | 89.9% | 90.7% | Worse |
| Breathing improved | 80.1% | 91.2% | 91.5% | Worse |
| Got better at taking medicines correctly | 70.8% | 87.1% | 88.3% | Worse |
| Medication issues addressed on time | 73.5% | 94.8% | 94.4% | Worse |
| Flu shot status checked | 41.9% | 58.4% | 63.3% | Worse |
| Met expected function at discharge | 71.6% | 71.8% | 71.7% | About the same |
| Falls with major injury (lower is better) | 1.5% | 0.9% | 0.9% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.6% | 0.2% | 0.2% | Worse |
Where it trails: medication issues addressed on time, flu shot status checked and got better at taking medicines correctly.
What do patients say about Inbalance Home Health, LLC?
81% of surveyed patients said they would definitely recommend Inbalance Home Health, LLC, based on 114 completed surveys. The Arizona average is 77%.
| Survey question | Inbalance Home Health, LLC | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Team gave care in a professional way | 92% | 88% | 89% | Better |
| Team communicated well | 91% | 85% | 86% | Better |
| Team discussed medicines, pain and home safety | 87% | 79% | 82% | Better |
| Rated the agency 9 or 10 out of 10 | 94% | 84% | 85% | Better |
| Would definitely recommend the agency | 81% | 77% | 79% | Better |
Do Inbalance Home Health, LLC's patients end up back in the hospital?
Medicare rates Inbalance Home Health, LLC worse than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Worse Than National Rate | 50.5% |
| Preventable hospital stays during care | Same As National Rate | 12.6% |
Which home health services does Inbalance Home Health, LLC provide, and which does it not?
Inbalance Home Health, LLC reports offering skilled nursing, physical therapy and occupational therapy. It does not report offering speech therapy, medical social work and home health aide.
| Service | Offered by Inbalance Home Health, LLC? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | No |
| Medical social work | No |
| Home health aide | No |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Phoenix-area ZIP codes does Inbalance Home Health, LLC serve?
Inbalance Home Health, LLC tells Medicare it serves 45 ZIP codes in Phoenix and Maricopa and Pinal counties, out of 46 in total.
- 85044
- 85045
- 85048
- 85118
- 85119
- 85120
- 85122
- 85123
- 85128
- 85131
- 85132
- 85139
- 85140
- 85142
- 85143
- 85147
- 85191
- 85193
- 85194
- 85201
- 85202
- 85203
- 85204
- 85205
- 85206
- 85207
- 85208
- 85209
- 85210
- 85212
- 85213
- 85215
- 85224
- 85225
- 85226
- 85233
- 85234
- 85248
- 85249
- 85283
- 85286
- 85295
- 85296
- 85297
- 85298
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Inbalance Home Health, LLC before starting care?
Ask how medication problems reach the doctor
When a medication problem was found, Inbalance Home Health, LLC followed up with the doctor on time in 73.5% of cases (Arizona average 94.8%). Ask who makes that call and how quickly.
Ask who sorts out the medication list
70.8% of patients got better at taking their medicines correctly (Arizona average 87.1%). Ask whether a nurse reconciles every prescription at the first visit and who sets up the pill organizer.
Ask how fast the first visit happens
Medicare's data shows Inbalance Home Health, LLC started care on time for 82.1% of patients, against a Arizona average of 97.2%. Ask how many days it takes from the doctor's order to the first nurse visit, and what happens if the order arrives on a Friday.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
All Medicare-certified home health agencies in Phoenix and Maricopa and Pinal counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Inbalance Home Health, LLC Medicare-certified?
Yes. Inbalance Home Health, LLC is certified by Medicare under provider number 037472 and has been since 2017. Original Medicare pays certified agencies directly for covered home health care.
What is Inbalance Home Health, LLC's Medicare star rating?
2 out of 5 for quality of patient care. The Arizona average is 3.5. Its patient survey rating is 5 out of 5.
Does Inbalance Home Health, LLC provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing and occupational therapy.
