Phoenix Senior AdvisorFreedom Home Health is a Medicare-certified home health agency based at 1525 South Higley Road #104 in Gilbert, AZ 85296. Medicare first certified it in 2022, 4 years ago. Medicare rates its quality of patient care at 3 out of 5 stars, below the Arizona average of 3.5. Its strongest result against the Arizona average is met expected function at discharge; its weakest is got better at taking medicines correctly.
What is Freedom Home Health's Medicare record?
| Agency | Freedom Home Health |
|---|---|
| Address | 1525 South Higley Road #104, Gilbert, AZ 85296 |
| Phone | (480) 540-3317 |
| Medicare provider number (CCN) | 037824 |
| Ownership | - |
| Medicare-certified since | 12/14/2022 |
How does Freedom Home Health score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Freedom Home Health. It is better than the Arizona average on 2 and worse on 2.
| Measure | Freedom Home Health | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Started care on time | 99.6% | 97.2% | 96.6% | About the same |
| Got better at walking or moving around | 82% | 86.9% | 88.6% | Worse |
| Got better at getting in and out of bed | 88.9% | 88.6% | 89.8% | About the same |
| Got better at bathing | 88.4% | 89.9% | 90.7% | About the same |
| Breathing improved | 90.8% | 91.2% | 91.5% | About the same |
| Got better at taking medicines correctly | 81.2% | 87.1% | 88.3% | Worse |
| Medication issues addressed on time | 99.2% | 94.8% | 94.4% | Better |
| Flu shot status checked | 60.6% | 58.4% | 63.3% | About the same |
| Met expected function at discharge | 78.3% | 71.8% | 71.7% | Better |
| Falls with major injury (lower is better) | 1.3% | 0.9% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it stands out: met expected function at discharge and medication issues addressed on time.
Where it trails: got better at taking medicines correctly and got better at walking or moving around.
What do patients say about Freedom Home Health?
84% of surveyed patients said they would definitely recommend Freedom Home Health, based on 62 completed surveys. The Arizona average is 77%.
| Survey question | Freedom Home Health | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Team gave care in a professional way | 93% | 88% | 89% | Better |
| Team communicated well | 89% | 85% | 86% | Better |
| Team discussed medicines, pain and home safety | 84% | 79% | 82% | Better |
| Rated the agency 9 or 10 out of 10 | 95% | 84% | 85% | Better |
| Would definitely recommend the agency | 84% | 77% | 79% | Better |
Do Freedom Home Health's patients end up back in the hospital?
Medicare rates Freedom Home Health better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 85.5% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4% |
| Preventable hospital stays during care | Same As National Rate | 11.4% |
Which home health services does Freedom Home Health provide, and which does it not?
Freedom Home Health has not reported its services to Medicare.
| Service | Offered by Freedom Home Health? |
|---|---|
| Skilled nursing | No |
| Physical therapy | No |
| Occupational therapy | No |
| Speech therapy | No |
| Medical social work | No |
| Home health aide | No |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Phoenix-area ZIP codes does Freedom Home Health serve?
Freedom Home Health tells Medicare it serves 97 ZIP codes in Phoenix and Maricopa and Pinal counties.
- 85009
- 85014
- 85018
- 85020
- 85021
- 85022
- 85023
- 85027
- 85028
- 85029
- 85032
- 85033
- 85035
- 85037
- 85044
- 85045
- 85048
- 85050
- 85051
- 85053
- 85054
- 85083
- 85085
- 85086
- 85087
- 85118
- 85119
- 85120
- 85140
- 85142
- 85143
- 85201
- 85202
- 85203
- 85204
- 85205
- 85206
- 85207
- 85208
- 85209
- 85210
- 85212
- 85213
- 85215
- 85224
- 85225
- 85226
- 85233
- 85234
- 85248
- 85249
- 85250
- 85251
- 85253
- 85254
- 85255
- 85257
- 85258
- 85259
- 85260
- 85262
- 85266
- 85268
- 85281
- 85282
- 85283
- 85284
- 85286
- 85295
- 85296
- 85297
- 85298
- 85301
- 85303
- 85304
- 85306
- 85307
- 85308
- 85310
- 85323
- 85331
- 85335
- 85338
- 85339
- 85345
- 85351
- 85353
- 85374
- 85375
- 85377
- 85379
- 85382
- 85383
- 85387
- 85392
- 85395
- 85396
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Freedom Home Health before starting care?
Ask who sorts out the medication list
81.2% of patients got better at taking their medicines correctly (Arizona average 87.1%). Ask whether a nurse reconciles every prescription at the first visit and who sets up the pill organizer.
Ask how often the therapist actually comes
82% of its patients got better at walking or moving around, against 86.9% across Arizona. Ask how many physical therapy visits a week the plan includes and whether the same therapist comes each time.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Which other home health agencies serve Gilbert, AZ?
These Medicare-certified agencies are also based in or near Gilbert.
- Haggai Healthcare Corp — 4.5 of 5 stars
All Medicare-certified home health agencies in Phoenix and Maricopa and Pinal counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Freedom Home Health Medicare-certified?
Yes. Freedom Home Health is certified by Medicare under provider number 037824 and has been since 2022. Original Medicare pays certified agencies directly for covered home health care.
What is Freedom Home Health's Medicare star rating?
3 out of 5 for quality of patient care. The Arizona average is 3.5. Its patient survey rating is 5 out of 5.
Does Freedom Home Health provide physical therapy at home?
It does not report offering physical therapy to Medicare, so ask before assuming it does.
