Phoenix Senior AdvisorDesert Family Home Health is a Medicare-certified home health agency based at 13215 North Verde River Drive, Suite 1 in Fountain Hills, AZ 85268. Medicare first certified it in 2021, 5 years ago. Medicare rates its quality of patient care at 2 out of 5 stars, below the Arizona average of 3.5. Its strongest result against the Arizona average is breathing improved; its weakest is got better at taking medicines correctly.
What is Desert Family Home Health's Medicare record?
| Agency | Desert Family Home Health |
|---|---|
| Address | 13215 North Verde River Drive, Suite 1, Fountain Hills, AZ 85268 |
| Phone | (480) 637-0900 |
| Medicare provider number (CCN) | 037807 |
| Ownership | - |
| Medicare-certified since | 12/22/2021 |
How does Desert Family Home Health score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Desert Family Home Health. It is better than the Arizona average on 1 and worse on 7.
| Measure | Desert Family Home Health | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Started care on time | 95.6% | 97.2% | 96.6% | About the same |
| Got better at walking or moving around | 66% | 86.9% | 88.6% | Worse |
| Got better at getting in and out of bed | 61.7% | 88.6% | 89.8% | Worse |
| Got better at bathing | 72.3% | 89.9% | 90.7% | Worse |
| Breathing improved | 95.5% | 91.2% | 91.5% | Better |
| Got better at taking medicines correctly | 53.2% | 87.1% | 88.3% | Worse |
| Medication issues addressed on time | 77.9% | 94.8% | 94.4% | Worse |
| Flu shot status checked | 56.6% | 58.4% | 63.3% | About the same |
| Met expected function at discharge | 61.9% | 71.8% | 71.7% | Worse |
| Falls with major injury (lower is better) | 0.8% | 0.9% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.6% | 0.2% | 0.2% | Worse |
Where it stands out: breathing improved.
Where it trails: got better at taking medicines correctly, got better at getting in and out of bed and got better at walking or moving around.
What do patients say about Desert Family Home Health?
Medicare has not published patient survey results for Desert Family Home Health. The survey is only reported once an agency has enough completed responses, so smaller and newer agencies often have none. That is a gap in the record, not a mark against it.
Do Desert Family Home Health's patients end up back in the hospital?
On the hospital-use measures Medicare can calculate for Desert Family Home Health, it performs the same as the national rate.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Same As National Rate | 82.4% |
Which home health services does Desert Family Home Health provide, and which does it not?
Desert Family Home Health has not reported its services to Medicare.
| Service | Offered by Desert Family Home Health? |
|---|---|
| Skilled nursing | No |
| Physical therapy | No |
| Occupational therapy | No |
| Speech therapy | No |
| Medical social work | No |
| Home health aide | No |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Phoenix-area ZIP codes does Desert Family Home Health serve?
Desert Family Home Health tells Medicare it serves 63 ZIP codes in Phoenix and Maricopa and Pinal counties, out of 65 in total.
- 85020
- 85021
- 85022
- 85023
- 85024
- 85027
- 85029
- 85032
- 85050
- 85053
- 85054
- 85086
- 85120
- 85142
- 85201
- 85202
- 85203
- 85204
- 85205
- 85206
- 85207
- 85208
- 85209
- 85210
- 85212
- 85213
- 85215
- 85224
- 85225
- 85226
- 85233
- 85234
- 85253
- 85254
- 85260
- 85268
- 85281
- 85286
- 85295
- 85296
- 85297
- 85302
- 85304
- 85305
- 85306
- 85307
- 85308
- 85310
- 85335
- 85345
- 85351
- 85363
- 85373
- 85374
- 85375
- 85378
- 85379
- 85381
- 85382
- 85383
- 85387
- 85388
- 85392
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Desert Family Home Health before starting care?
Ask who sorts out the medication list
53.2% of patients got better at taking their medicines correctly (Arizona average 87.1%). Ask whether a nurse reconciles every prescription at the first visit and who sets up the pill organizer.
Ask about transfer training
61.7% of patients improved at getting in and out of bed (Arizona average 88.6%). Ask whether the therapist will train the family member who does the lifting, not only the patient.
Ask how often the therapist actually comes
66% of its patients got better at walking or moving around, against 86.9% across Arizona. Ask how many physical therapy visits a week the plan includes and whether the same therapist comes each time.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
All Medicare-certified home health agencies in Phoenix and Maricopa and Pinal counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Desert Family Home Health Medicare-certified?
Yes. Desert Family Home Health is certified by Medicare under provider number 037807 and has been since 2021. Original Medicare pays certified agencies directly for covered home health care.
What is Desert Family Home Health's Medicare star rating?
2 out of 5 for quality of patient care. The Arizona average is 3.5.
Does Desert Family Home Health provide physical therapy at home?
It does not report offering physical therapy to Medicare, so ask before assuming it does.
