Care Partners Health Services, Inc. is a Medicare-certified home health agency based at 809 North Dysart Road in Avondale, AZ 85323. Medicare first certified it in 2009, 17 years ago. Medicare rates its quality of patient care at 2 out of 5 stars, below the Arizona average of 3.5. It trails the Arizona average on 9 of the measures Medicare publishes and beats it on none.
What is Care Partners Health Services, Inc.'s Medicare record?
| Agency | Care Partners Health Services, Inc. |
|---|---|
| Address | 809 North Dysart Road, Avondale, AZ 85323 |
| Phone | (623) 535-9607 |
| Medicare provider number (CCN) | 037261 |
| Ownership | Proprietary |
| Medicare-certified since | 02/05/2009 |
How does Care Partners Health Services, Inc. score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Care Partners Health Services, Inc.. It is better than the Arizona average on 0 and worse on 9.
| Measure | Care Partners Health Services, Inc. | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Started care on time | 68.9% | 97.2% | 96.6% | Worse |
| Got better at walking or moving around | 79% | 86.9% | 88.6% | Worse |
| Got better at getting in and out of bed | 79.2% | 88.6% | 89.8% | Worse |
| Got better at bathing | 76.3% | 89.9% | 90.7% | Worse |
| Breathing improved | 78.5% | 91.2% | 91.5% | Worse |
| Got better at taking medicines correctly | 62.3% | 87.1% | 88.3% | Worse |
| Medication issues addressed on time | 89.6% | 94.8% | 94.4% | Worse |
| Flu shot status checked | 58.2% | 58.4% | 63.3% | About the same |
| Met expected function at discharge | 61.2% | 71.8% | 71.7% | Worse |
| Falls with major injury (lower is better) | 3.9% | 0.9% | 0.9% | Worse |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it trails: started care on time, got better at taking medicines correctly and got better at bathing.
What do patients say about Care Partners Health Services, Inc.?
75% of surveyed patients said they would definitely recommend Care Partners Health Services, Inc., based on 34 completed surveys. The Arizona average is 77%.
| Survey question | Care Partners Health Services, Inc. | Arizona average | U.S. average | vs. Arizona |
|---|---|---|---|---|
| Team gave care in a professional way | 91% | 88% | 89% | Better |
| Team communicated well | 86% | 85% | 86% | About the same |
| Team discussed medicines, pain and home safety | 71% | 79% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 90% | 84% | 85% | Better |
| Would definitely recommend the agency | 75% | 77% | 79% | About the same |
Do Care Partners Health Services, Inc.'s patients end up back in the hospital?
On the hospital-use measures Medicare can calculate for Care Partners Health Services, Inc., it performs the same as the national rate.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Same As National Rate | 84.6% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.2% |
| Preventable hospital stays during care | Same As National Rate | 10.7% |
Which home health services does Care Partners Health Services, Inc. provide, and which does it not?
Care Partners Health Services, Inc. reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Care Partners Health Services, Inc.? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Phoenix-area ZIP codes does Care Partners Health Services, Inc. serve?
Care Partners Health Services, Inc. tells Medicare it serves 77 ZIP codes in Phoenix and Maricopa and Pinal counties, out of 80 in total.
- 85008
- 85013
- 85015
- 85017
- 85018
- 85020
- 85022
- 85023
- 85028
- 85029
- 85031
- 85032
- 85033
- 85037
- 85043
- 85044
- 85048
- 85054
- 85086
- 85119
- 85120
- 85138
- 85142
- 85205
- 85210
- 85224
- 85225
- 85233
- 85248
- 85249
- 85251
- 85253
- 85254
- 85255
- 85258
- 85259
- 85260
- 85262
- 85268
- 85282
- 85283
- 85284
- 85286
- 85297
- 85298
- 85305
- 85308
- 85310
- 85323
- 85326
- 85331
- 85335
- 85337
- 85338
- 85339
- 85340
- 85343
- 85345
- 85351
- 85353
- 85354
- 85355
- 85361
- 85374
- 85375
- 85378
- 85379
- 85381
- 85382
- 85383
- 85387
- 85388
- 85390
- 85392
- 85395
- 85396
- 85623
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Care Partners Health Services, Inc. before starting care?
Ask how fast the first visit happens
Medicare's data shows Care Partners Health Services, Inc. started care on time for 68.9% of patients, against a Arizona average of 97.2%. Ask how many days it takes from the doctor's order to the first nurse visit, and what happens if the order arrives on a Friday.
Ask who sorts out the medication list
62.3% of patients got better at taking their medicines correctly (Arizona average 87.1%). Ask whether a nurse reconciles every prescription at the first visit and who sets up the pill organizer.
Ask who helps with bathing, and how often
76.3% of patients improved at bathing (Arizona average 89.9%). Ask whether a home health aide is part of the plan or whether bathing help is left to the family.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
All Medicare-certified home health agencies in Phoenix and Maricopa and Pinal counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Care Partners Health Services, Inc. Medicare-certified?
Yes. Care Partners Health Services, Inc. is certified by Medicare under provider number 037261 and has been since 2009. Original Medicare pays certified agencies directly for covered home health care.
What is Care Partners Health Services, Inc.'s Medicare star rating?
2 out of 5 for quality of patient care. The Arizona average is 3.5.
Does Care Partners Health Services, Inc. provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
