Last verified: October 2026 against ADHS AZ Care Check · License AL9368C
Is The Village at Ocotillo licensed by the State of Arizona?
Yes. The Village at Ocotillo holds an active ADHS Assisted Living Center license, number AL9368C, for 152 residents, as shown on AZ Care Check on October 24, 2026. The current license period runs from March 31, 2026 to March 30, 2027.
| Licensing agency | Arizona Department of Health Services, Division of Licensing Services (Bureau of Assisted Living) |
|---|---|
| License number | AL9368C |
| License type | Assisted Living Center (11 or more residents) |
| Licensed capacity | 152 residents |
| Licensed service levels | Personal care services — 152 beds Supervisory care services |
| First licensed (current license) | April 8, 2014 |
| Status | Active; license period March 31, 2026 – March 30, 2027 |
| Licensee of record | OCOTILLO SUBTENANT LLC |
| Enforcement actions (last 3 years) | None reported |
| Address | 990 West Ocotillo Road, Chandler, AZ 85248 (Maricopa County) |
| Phone | (480) 895-7795 |
| State record | View The Village at Ocotillo on AZ Care Check (details, inspections, enforcements) |
What level of care is The Village at Ocotillo licensed to provide?
The Village at Ocotillo is licensed for supervisory care and personal care but not for directed care, so under its current license it cannot care for residents who need memory care.
If your parent has a dementia diagnosis, ask what the community does when a resident's needs reach the directed care level; under Arizona rules that usually means a move to a directed care licensed community. The three ADHS levels are defined on the ADHS provider type definitions page.
What do ADHS inspection records show for The Village at Ocotillo?
AZ Care Check lists 5 ADHS inspections for The Village at Ocotillo since January 16, 2024. 0 of the inspection summaries report cited deficiencies and 3 report none; the most recent was a complaint inspection on March 30, 2026.
By type: 3 complaint, 1 modification, 1 compliance (annual). Complaint investigations are opened when anyone files a complaint, so a large community like this one (152 beds, the 25th largest center in the two counties) will usually have more of them than a small one. Read the deficiency details, not just the count.
| Date | Type | ADHS summary (first sentence) |
|---|---|---|
| March 30, 2026 | Complaint | No deficiencies were found during the on-site investigation of complaints 00163570 and 00163072 conducted on March 30, 2026. |
| October 21, 2025 | Complaint | No deficiencies were found during the on-site investigation of complaints 00137177 and 00135919 conducted on October 21, 2025. |
| October 9, 2025 | Complaint | This Statement of Deficiencies (SOD) supersedes the SOD sent on October 15, 2025. |
| June 20, 2025 | Modification | An off-site desktop review to change the level of care from Directed care to Personal care was completed on June 20, 2025. |
| January 16, 2024 | Compliance (Annual) | Based on the Commission on Accreditation of Rehabilitation Facilities (CARF) accreditation report valid from February 2, 2023 through March 31, 2026 for this Assisted Living Facility, submitted to the Department of Health Services, The Village at Ocotillo was |
Enforcement actions on record
None reported. AZ Care Check lists no ADHS enforcement actions for this license in the last three years.
Where is The Village at Ocotillo located?
The Village at Ocotillo is at 990 West Ocotillo Road, Chandler, AZ 85248, in Maricopa County. Chandler sits in the southeast Valley along the Loop 101 and Loop 202 corridors; Chandler Regional Medical Center is the main hospital for most residents.
Within three miles, ADHS lists 4 other Assisted Living Centers and 31 Assisted Living Homes, so families comparing options here have plenty of nearby alternatives to tour.
Nearby profiled communities: Cadence Chandler (Chandler, 1.7 mi); The Enclave at Gilbert Senior Living (Gilbert, 6.4 mi); Clearwater Ahwatukee (Phoenix, 7.5 mi).
See every small home in the same city on the Chandler Assisted Living Homes list.
How does The Village at Ocotillo compare with other Chandler assisted living centers?
The Village at Ocotillo is licensed for 152 residents, about 1.6 times the median Assisted Living Center in Maricopa and Pinal counties (96 beds), and is one of 17 licensed centers in Chandler.
By licensed capacity it ranks #2 of 17 in Chandler. 14 of the 17 Chandler centers hold directed care licenses; this one does not. 5 of the other Chandler centers have held their current license longer.
| Other Chandler centers | Licensed beds | Directed care beds | First licensed |
|---|---|---|---|
| Cadence Chandler | 234 | 26 | April 20, 2026 |
| The Enclave at Chandler Senior Living | 147 | 24 | August 16, 2018 |
| Clarendale of Chandler | 114 | 114 | April 1, 2025 |
| Brookdale Central Chandler | 112 | 34 | March 14, 2024 |
| Solterra Senior Living | 110 | 22 | June 19, 2008 |
How much does assisted living cost near The Village at Ocotillo?
The Village at Ocotillo's prices are not part of the state record, so ask the community for its current written rates. Across the Phoenix metro, this site's cost guide puts typical assisted living at about $3,200 to $6,800 a month, with memory care (directed care) usually $1,000 to $2,000 a month higher.
Compare total monthly cost, not base rent: ask what is included for medication management, incontinence care, escorts to meals and second-person assists. ALTCS, Arizona's Medicaid long-term care program, can pay for care services (not room and board) at participating facilities — see ALTCS eligibility; wartime veterans and surviving spouses may also qualify for VA Aid and Attendance. More detail: assisted living costs in Chandler.
How should families evaluate The Village at Ocotillo?
Start with the state record, then verify it in person: the current license has been in place since April 8, 2014, which gives 13 years of state history to review.
- None of the inspection summaries in AZ Care Check's window reports cited deficiencies; confirm the date of the last full annual compliance inspection.
- At 152 licensed beds this is a large community; ask how care staff are assigned across buildings or floors and who covers nights.
- Visit at a mealtime and again in the evening; compare the feel with one or two of the 35 other licensed options within three miles.
What should you ask on a tour of The Village at Ocotillo?
Bring questions that test the license against daily reality: who provides personal care, how many caregivers are on each shift, and what would require your parent to move out.
- Because the license does not include directed care, at what point would a resident with memory loss have to move?
- Who administers medications on nights and weekends?
- How are falls reported to families?
- What happens when a resident needs a hospital stay and returns with higher needs?
- Can we see the residency agreement and the full fee schedule before we commit?
- Will you share the last ADHS inspection report for license AL9368C?
Who can help compare The Village at Ocotillo with other Chandler options?
Our Phoenix Senior Advisor team can compare The Village at Ocotillo with other licensed communities near Chandler and check current openings at no cost to your family; call (602) 669-4374.
Maricopa County's aging agency, Area Agency on Aging, Region One — 24-hour Senior HELP LINE, answers at (602) 264-4357. To report suspected abuse or neglect, call Arizona Adult Protective Services at 1-877-767-2385, or file a complaint with ADHS (how the ADHS complaint process works).
Data source + refresh cadence
Every fact on this page about The Village at Ocotillo comes from the Arizona Department of Health Services (ADHS), Division of Licensing Services, through its public portal AZ Care Check, which ADHS describes as primary-source verified and updated daily. We pulled every active Assisted Living Center and Assisted Living Home license in Maricopa and Pinal counties on October 24, 2026 and rebuild this directory from that pull; county is assigned from each license's mapped address. Facility prices, amenities and ratings are not part of the state record and are not shown here.
Last updated: October 24, 2026. Always confirm current status on AZ Care Check before you sign a residency agreement.
