The Citadel Assisted Living Facility

Last verified: October 2026 against ADHS AZ Care Check · License AL12140C

Is The Citadel Assisted Living Facility licensed by the State of Arizona?

Yes. The Citadel Assisted Living Facility holds an active ADHS Assisted Living Center license, number AL12140C, for 150 residents, as shown on AZ Care Check on October 24, 2026. The current license period runs from March 15, 2026 to March 14, 2027.

What level of care is The Citadel Assisted Living Facility licensed to provide?

The Citadel Assisted Living Facility is licensed for supervisory care, personal care and directed care. Of its 150 licensed beds, 36 are directed care (the Arizona level for memory care) and 114 are personal care.

This mixed license is common for larger Valley communities: residents who need help with daily activities live in the assisted living side, and residents with dementia live in a secured directed care neighborhood, so a resident whose memory declines may be able to move within the same community. The three ADHS levels are defined on the ADHS provider type definitions page.

What do ADHS inspection records show for The Citadel Assisted Living Facility?

AZ Care Check lists 38 ADHS inspections for The Citadel Assisted Living Facility since January 19, 2024. 12 of the inspection summaries report cited deficiencies and 18 report none; the most recent was a monitoring inspection on September 21, 2026.

By type: 30 complaint, 7 monitoring, 3 compliance (annual), 1 modification. Complaint investigations are opened when anyone files a complaint, so a large community like this one (150 beds, the 26th largest center in the two counties) will usually have more of them than a small one. Read the deficiency details, not just the count.

Showing the 8 most recent of 38. The full statements of deficiencies and plans of correction are on AZ Care Check.

Enforcement actions on record

AZ Care Check lists 6 enforcement actions for this license in the last three years. Enforcement can range from a civil money penalty to a provisional license; open each action on AZ Care Check for the outcome.

Where is The Citadel Assisted Living Facility located?

The Citadel Assisted Living Facility is at 520 South Higley Road, Mesa, AZ 85206, in Maricopa County. Mesa is the East Valley's largest city, and its licensed centers cluster in east Mesa near the Superstition Freeway and Loop 202, with Banner Desert and Banner Gateway medical centers nearby.

Within three miles, ADHS lists 18 other Assisted Living Centers and 30 Assisted Living Homes, so families comparing options here have plenty of nearby alternatives to tour.

Nearby profiled communities: Inspira Gateway (Mesa, 1.8 mi); Acoya Mesa (Mesa, 2.8 mi); Legacy House of Mesa (Mesa, 3.2 mi).

See every small home in the same city on the Mesa Assisted Living Homes list.

How does The Citadel Assisted Living Facility compare with other Mesa assisted living centers?

The Citadel Assisted Living Facility is licensed for 150 residents, about 1.6 times the median Assisted Living Center in Maricopa and Pinal counties (96 beds), and is one of 36 licensed centers in Mesa.

By licensed capacity it ranks #6 of 36 in Mesa. Its 36 directed care beds are 24% of its license and 3% of all directed care center beds in Mesa. 24 of the other Mesa centers have held their current license longer.

How much does assisted living cost near The Citadel Assisted Living Facility?

The Citadel Assisted Living Facility's prices are not part of the state record, so ask the community for its current written rates. Across the Phoenix metro, this site's cost guide puts typical assisted living at about $3,200 to $6,800 a month, with memory care (directed care) usually $1,000 to $2,000 a month higher.

Because this license includes directed care, expect the memory care neighborhood to be priced above the assisted living apartments. Ask for the base rate, the level-of-care fee schedule and what triggers a move to a higher tier, and get them in the written residency agreement Arizona rules require. ALTCS, Arizona's Medicaid long-term care program, can pay for care services (not room and board) at participating facilities — see ALTCS eligibility; wartime veterans and surviving spouses may also qualify for VA Aid and Attendance. More detail: assisted living costs in Mesa.

How should families evaluate The Citadel Assisted Living Facility?

Start with the state record, then verify it in person: the current license has been in place since March 15, 2022, which gives 5 years of state history to review.

• Open the 12 inspections with cited deficiencies on AZ Care Check and ask the executive director what changed afterward.
• Ask management to walk you through enforcement action 00139163 and its outcome.
• At 150 licensed beds this is a large community; ask how care staff are assigned across buildings or floors and who covers nights.
• Visit at a mealtime and again in the evening; compare the feel with one or two of the 48 other licensed options within three miles.

What should you ask on a tour of The Citadel Assisted Living Facility?

Bring questions that test the license against daily reality: who provides directed care, how many caregivers are on each shift, and what would require your parent to move out.

1. How many of the directed care beds are occupied, and is the memory care area secured?
2. What dementia training do memory care caregivers complete, and how often is it renewed?
3. How are care plans updated after a change in condition?
4. Which home health and hospice agencies work in the building?
5. What did the most recent ADHS inspection find, and what changed afterward?
6. Can we see the residency agreement and the full fee schedule before we commit?
7. Will you share the last ADHS inspection report for license AL12140C?

Who can help compare The Citadel Assisted Living Facility with other Mesa options?

Our Phoenix Senior Advisor team can compare The Citadel Assisted Living Facility with other licensed communities near Mesa and check current openings at no cost to your family; call (602) 669-4374.

Maricopa County's aging agency, Area Agency on Aging, Region One — 24-hour Senior HELP LINE, answers at (602) 264-4357. To report suspected abuse or neglect, call Arizona Adult Protective Services at 1-877-767-2385, or file a complaint with ADHS (how the ADHS complaint process works).